Best Western Chambersburg

I would stay again!!

Clean room; ADA violation and...

Liked: Clean recently renovated room.
Disliked: The front desk attendant asked my mother if she needed the handicapped accessible room that I reserved because if not, there are people who could use it. She told him that I likely booked the roll-in shower due to her hip and knee surgeries in recent years, so she didn't have to step over a tub ledge; which is exactly why I booked it that way which he ignored and switched our room. He also said he couldn't use my card to pay for the room without an email from me authorizing him to do so, despite that being the card I put on file and have previously authorized for payment with booking.com...and made her use another card, because she arrived, room I put in her name, with my daughter 4.5 hrs before my wife and I in order to use the pool... my daughter (5) got out of the pool and has a rash on her face and legs and appears to be chlorine rash and another child (6) that was swimming with her at the same time now has the same rash.

Very good

Liked: Location

Good choice in that area.

Liked: - Nice location- friendly staff- good internet connection
Disliked: To thin walls. You can hear everything

Comfortable, clean and excellent breakfast...

Superb

Superb

Very good

Liked: Convenient location. The check in staff was helpful, friendly and competent.
Disliked: The towels were thin and worn.

Very impressed with hosts and...

Liked: The layout of the grounds, parking lot, and the inside having newer carts to take things to your room.
Disliked: I had asked for handicapped room and our room did not have the walk in shower, so it was very hard for my husband to use. Not even a grabbers bar!