Name: Best Western Chambersburg
Address: 211 Walker Road, Chambersburg, PA
Telephone: (888) 428-0221

Reasonable accommodations for value -...

Liked: Easy location to find, right off Rte 81. Clean overall but the couch had some staining. Quiet fridge. Easy shower controls and nice hot water with good pressure. We asked for a room on the opposite side from the highway to avoid the traffic noise and were nicely accommodated. Breakfast covered the bases for us.
Disliked: Soundproofing has much room for improvement. Our room was a few doors down the hall from the lobby and breakfast area and we could clearly hear normal conversations. We were lucky with neighboring rooms but if someone had listened to tv later at night it wouldn’t have been good. I tried to muffle my coughing as I worried that others would hear it and be disturbed.

Nice place to stay.

Liked: 2nd time staying at this hotel. This hotel has a great location, breakfast is good, rooms are nice and staff is friendly.
Disliked: Not really much not to like with this hotel.

Very good

Hot, uncomfortable, disappointing.

Liked: price and location
Disliked: The overall ambiance of the location was not Best Western.It is true that everything appeared to be new but the colour scheme was horrid. Instead of warm brown and earth tones as you'd expect from a Best Western, there was a predominance of washed out gray and sickly colours like you'd see overseas or on some candy children get sick with. It didn't support Best Western brand recognition.The breakfast hours were an hour shorter than other locations and there was a tip jar out. Who puts a tip jar out in a place like this? Tasteless.Worst of all, the a/c didn't work. Its not that it didn't "work" it is that they were practicing set point limiting to save money. No matter what you set the a/c at it just didn't put out any cold air. I verified this with one of the housekeepers and by checking two empty rooms.I was hot and miserable the entire stay.Whoever the owners are, they are damaging the Best Western brand. If this had been the first Best Western I ever stayed at I would never go to another one. Fortunately this was just the only below standard Best Western I've ever stayed at.I understand that Best Western works on the franchise model and I need to suggest that the owners of this Best Western be brought up to speed on what image Best Western is supposed to project, because they clearly are working off of some other model.