Best Western Carlton Suites Guest Reviews
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Write a review
Bobbie T, Honolulu, visiting Hoover Metropolitan Stadium
Liked: Clean room; free WiFi; good customer service.
Emma C, Waynesboro, visiting Iron City Birmingham
Very nice hotel with exceptional and professional service. Will definitely stay there again :-)
Linda Fri, 15 August 2025
Exceptional
Chambers Fri, 15 August 2025
Exceptional
Liked: Everything was great. .
Disliked: Front desk staff.
Robert Wed, 13 August 2025
Superb
Darlene Wed, 13 August 2025
Very poor
Liked: The Check-in and the clerk was great.The clerk was very nice. She let me know there was a $100 deposit.That would be refunded five days after my visit if the room was in good condition.She was very pleasant.
Disliked: Going to our room, the halls had a terrible musty old cigarette smell throughout the whole hotel. When we got to our room, all the tables were dirty.Something sticky all over the coffee table. But we were able to clean it off ourselves. So it's not like they even tried to clean the room. Looked as though someone had been on the bed.The sink faucet by the coffee maker Leaked very bad out of both knobs when turned on, and the sink knobs had mold under them. The coffee pot was dirty as well.
Anonymous Tue, 12 August 2025
Very good
Quintin Mon, 11 August 2025
Bad
Anderson Mon, 11 August 2025
Loved it except how the...
Liked: Every thing
Disliked: Beds was little bit hard and not comfortable
Tammy Sun, 10 August 2025
Bad
Liked: Nothing
Disliked: Everything
Anonymous Thu, 7 August 2025
Poor
Disliked: The room location was far away from the front door and I had stuff to bring into the hotel. It was walking like 6 football fields to get anywhere near a door with a elevator.
Jade Fri, 1 August 2025
Bad
Liked: Nothing
Disliked: They make up their answers just for them not to be true. They are thrives