Best Western Carlton Hotel Guest Reviews
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|0.7 miles from Blackpool centre|
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Ray S, St. Ives, visiting Blackpool Opera House Mon, 25 November 2013
Liked: Very good, friendly service.
Paula Wed, 8 April 2020
Disliked: A little out for nightlife however very quiet and peaceful which is exactly what we wanted
A Sun, 29 March 2020
Holiday spoilt due to corona...
Liked: Bed was very comfortable, and nice large bay window so good view. Plenty of parking available which was a real benefit.
Disliked: Despite the hotel being empty due to many cancelled bookings re corona virus that gave me a room without a bath. I had chosen and booked an exec room specifically essentially because it had a bath and sea view. I complained straight away and they changed the room to one with a bath and apologised. There was also a lack of draws and storage space.
Bryan Mon, 23 March 2020
Liked: I would like to thank all the staff for being so kind and friendly at this difficult time. I would not hesitate to return soon. Only one problem I find it upsetting to be charging £5 for guests to park there cars.
Disliked: £5 parking charges
Gillian Fri, 20 March 2020
Anonymous Thu, 19 March 2020
Liked: Really friendly staff good facilities good food will definitely be coming back
Pamela Wed, 18 March 2020
excellent stay , lovely food...
Liked: clean, warm, excellent facilities available
Victoria Mon, 16 March 2020
Liked: The kingside bed which was very comfortable.
Disliked: Nothing, it was great.
Aileen Sun, 15 March 2020
Very poor hotel now compared...
Liked: Carl one if the staff members is really nice met him last time and wS great shame the other staff let the team down. He is looking into our poor stay asbegord it was lovely
Disliked: Stayed here before and been excellent this time shocking no snacks at bar. Room small not very ckean bathroom no lights by bed as not working no hot water or heating working. Then to top it off went for breakfast 9.10 . No orange juice. No white bread. No beans. No butter .took 15 min Tues for staff to get them then ordered eggs which came raw and 2 eggs stuck together very very disappointed.the guy I there Carl is a great bloke and is looking into the issues. Staff very poor I here now as they struggle to understand what your asking for
Joseph Sun, 15 March 2020
Liked: Clean, small but pleasant room with good sized bathroom. Great to have two chairs to relax in- dislike having to perch on the bed. Self service breakfast was very good - lots of choice. Nice to have fresh fruit salad available. The property is just a short walk from the north pier. But does have convenient public transport stops outside. Parking is easy - not trapped in. Staff very pleasant and helpful.
Disliked: Fixed shower was ok but we do prefer an adjustable one. Also the bath was a little awkward for us to get in and out of. The room was a bit small - fortunately we had very little luggage. Our view was of the street at the back of the hotel. There was a small hard step up into the bathroom which could have caused problems. We used the bathmat to protect our toes!
Kevin Sun, 15 March 2020
Vey poor outdated hotel with...
Disliked: breakfast was very poor indeed and the shower only worked on the 1st night, we couldn't have a shower prior to leaving(shocking) We have used best western hotels all over the UK and to be fair this comes rock bottom.