Comfortable room.

Liked: Very good, friendly service.

Very good

Liked: On site parking.
Disliked: Bar prices a bit high. Paint smell - recently decorated room. Should have left windows open.

Best Western, Carlton Hotel, Blackpool.

Liked: Staff are really good, especially Nicola at breakfast and Hannah on reception.Location is good. Clean, lift, good restaurant.
Disliked: Waiters referring to guests as 'love', not very respectful.

Exceptional

Lovely stay.

Liked: Room was spacious with a lovely sea view. Breakfast was delicious with plenty of choice.

Very good

Liked: I was pretty sure that breakfast was included in my prices. It was with the double room but not the single, on previous stays it has always been included. Very disappointed.

We would stay again, pet...

Liked: Beds were surprisingly comfortable, towelling bathrobes were also in the room to use.
Disliked: There was an issue with the hot water, which temperature kept fluctuating from acceptable for shower to scalding. Reported to reception on checking out to be told they know about it. As ex-hospitaity receptionist, this was not an acceptable response. No warning notices in the bathrooms for this. This could be an injury waiting to happen.Breakfast was acceptable however there wasn't a light choice for those who only want a drink and toast. HOWEVER, the receptionist, did a good decision, to please guest and allowed for me to have drink and toast as husband was having full breakfast.

Very good

Old friends Get away

Liked: Perfect location good check in with Chris, looked after at nights by Nathan. Housekeeping cleared room and fresh towels daily. Good views overlooking Promenade. Good relaxed feel in bar and Lounge area. Nothing was a problem. Room very clean and tidy on arrival.
Disliked: Just felt sometimes as sun sets the lounge door to balcony left open a bit too long, felt a bit too cold when was comfy and pleasant temperature just moments before. The bedroom was a little small for a double.

Enjoyed the stay and the...

Liked: All was clean and staff were helpful. Plenty of towels.
Disliked: I think there were marks on the sheets that had not come out after washing from the previous time.