Best Western Capistrano Inn

The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.

Liked: The room was great; nice decor; comfortable bed.

Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.

Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.

Liked: Two thumbs up.

Never go back

Liked: The location was good
Disliked: The staff were just rude. The lady that checked us in was nice and helpful but that’s where it stopped. Forget even saying hi to any of the other staff because they won’t even look at you to give you a dirty face. You just don’t even exist to them. The lowest of low treatment of a human being.

Exceptional

Very good

Good value for a cool...

Liked: Our room was big and location was good. They also checked us in fast and easy very late at night.
Disliked: There is no furniture on the balcony.

Superb

Exceptional

Superb

Fora short stay it was...

Liked: Beds were very comfortable and bathrooms were very clean.
Disliked: A little noisy. We found that some of the rooms equipment were unplug, i.e. refrigerators and televisions. Spa and pool was dirty.

Superb