Best Western Capistrano Inn

The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.

Liked: The room was great; nice decor; comfortable bed.

Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.

Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.

Liked: Two thumbs up.

Exceptional

Superb

Liked: The pool

Exceptional

Very good

Very good

The hotel was fine.

Liked: The location was good for the event we were in town for.
Disliked: The value was good for the area. The hotel was older and in need of an update.

Never go back

Liked: The location was good
Disliked: The staff were just rude. The lady that checked us in was nice and helpful but that’s where it stopped. Forget even saying hi to any of the other staff because they won’t even look at you to give you a dirty face. You just don’t even exist to them. The lowest of low treatment of a human being.

Exceptional

Very good