Best Western Capistrano Inn Guest Reviews
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Greg, Chino Hills, visiting Coach House Capistrano
The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.
Liked: The room was great; nice decor; comfortable bed.
Wayne P, Santa Clarita
Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.
Hugo, Northridge, California
Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.
Liked: Two thumbs up.
Kristen Tue, 1 July 2025
Very good
Anonymous Tue, 17 June 2025
Very good
Anonymous Tue, 17 June 2025
The hotel was fine.
Liked: The location was good for the event we were in town for.
Disliked: The value was good for the area. The hotel was older and in need of an update.
Seth Fri, 13 June 2025
Never go back
Liked: The location was good
Disliked: The staff were just rude. The lady that checked us in was nice and helpful but that’s where it stopped. Forget even saying hi to any of the other staff because they won’t even look at you to give you a dirty face. You just don’t even exist to them. The lowest of low treatment of a human being.
Mayra Tue, 10 June 2025
Exceptional
Christine Tue, 10 June 2025
Very good
Bandi Sun, 8 June 2025
Good value for a cool...
Liked: Our room was big and location was good. They also checked us in fast and easy very late at night.
Disliked: There is no furniture on the balcony.
Juan Sun, 8 June 2025
Superb
Mariela Mon, 2 June 2025
Exceptional
Eric Fri, 30 May 2025
Superb