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Best Western Capistrano Inn eef - (855) 271-6236
Best Western Capistrano Inn, 27174 Ortega Highway, San Juan Capistrano, CA -(855) 271-6236
Area: Dana Point - San Juan Capistrano
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BOOK ONLINE OR CALL - (855) 271-6236
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (520 Ratings)
0.4 miles from SAN JUAN CAPISTRANO centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located off Interstate 5 Best Western Capistrano Inn features an outdoor pool and rooms with free WiFi and a cable TV. The Shops at Mission Viejo Mall is just 4.8 mi away. Two blocks away from Mission San Juan Capistrano. A microwave a refrigerator and a coffee machine are provided in each room. Each warmly decorated room includes a seating area and work desk. Balconies available in various room types. Guests can take advantage of the hot tub by the pool access to our gift shop is available from 7am to 10pm daily or the 24-hour front desk. Doheny State Beach is just a 10-minute drive from the Best Western Capistrano Inn and the Laguna Art Museum is a 20-minute drive away. Disneyland is a 40 minutes drive.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Internet Access
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Hiking
` Wheelchair accessible
` On-site parking
` outdoor pool
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Horseback Riding
` Radio
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Exterior Corridor
` carbon monoxide detector
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Socket near the bed
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Best Western Capistrano Inn Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

5

Exceptional - 5 out of 5

Greg, Chino Hills, visiting Coach House Capistrano Tue, 25 July 2017

The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.

Liked: The room was great; nice decor; comfortable bed.

4

Very Good - 4 out of 5

Wayne P, Santa Clarita Tue, 29 January 2013

Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.

4

Very Good - 4 out of 5

Hugo, Northridge, California Tue, 22 May 2012

Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.

Liked: Two thumbs up.

5

Exceptional - 5 out of 5

Ted Mon, 15 May 2023

Exceptional

0.5

Poor - 0.5 out of 5

Nanette Sat, 13 May 2023

Not professional

Liked: the best part was the breakfast !! dining room was cleaner than the room . The food was hot . Each food station was clean. My complement to the young food prep he did an Excellent job, as opposed to the desk clerk’s they were not welcoming or friendly. They checked me into a room that the whole entire window was broken with large cracks that exposed both interior and exterior window . When I told them about it they said they were well aware of it !!! That was not professional and I would never hire an employee that would put my business at a high risk of hurting someone …. The pool and spa was dirty . But the dining room was Excellent!!
Disliked: desk clerks were not welcoming

4

Very Good - 4 out of 5

Dewey Fri, 12 May 2023

Good value. Would stay there...

Liked: Great breakfast.
Disliked: Location hard to spot from the street.

3.5

Good - 3.5 out of 5

Janice Tue, 9 May 2023

Location convenient. Dog area NO....

Liked: Breakfast. Bed was comfy. Shower worked well. Pretty quiet.
Disliked: Dog potty area, Not dog friendly property, no grass. No poop receptacle. Person who checked me in. Black spots like grease from washer on bath mat and bathtowel. Parking fee. Sink was too high, made for a taller person. I am 5’4”

0.5

Poor - 0.5 out of 5

Mark Tue, 9 May 2023

don’t stay here

Liked: absolutely nothing
Disliked: calling this a handicap room was a total lie. space between beds was not walker width. putting grab bars in a step in bathtub does not make it a handicap room. I had to back into the toilet. the staff was rude. the included breakfast was inedible. the parking was terrible

1.5

Poor - 1.5 out of 5

Sandra Mon, 8 May 2023

Poor

3.5

Good - 3.5 out of 5

Jennie Sun, 7 May 2023

close to the coach house...

Liked: near coach house in San Juan Capistrano
Disliked: it looked very run down from the last time I stayed there. there were springs that you could feel on the mattress.

3

Pleasant - 3 out of 5

Anthony Wed, 3 May 2023

Pleasant

Liked: Breakfast was great and location.
Disliked: Bathrooms need remodeling very badly.

3.5

Good - 3.5 out of 5

Elspeth Tue, 2 May 2023

Good

5

Exceptional - 5 out of 5

Jessica Tue, 2 May 2023

great stay close to the...

Liked: super friendlypet friendly room had small balcony for a sun bath for my pup
Disliked: nothing

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Best Western Capistrano Inn 27174 Ortega Highway, San Juan Capistrano, CA