Best Western Capistrano Inn Guest Reviews
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|0.4 miles from SAN JUAN CAPISTRANO centre|
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Greg, Chino Hills, visiting Coach House Capistrano Tue, 25 July 2017
The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.
Liked: The room was great; nice decor; comfortable bed.
Wayne P, Santa Clarita Tue, 29 January 2013
Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.
Hugo, Northridge, California Tue, 22 May 2012
Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.
Liked: Two thumbs up.
Ted Mon, 15 May 2023
Nanette Sat, 13 May 2023
Liked: the best part was the breakfast !! dining room was cleaner than the room . The food was hot . Each food station was clean. My complement to the young food prep he did an Excellent job, as opposed to the desk clerk’s they were not welcoming or friendly. They checked me into a room that the whole entire window was broken with large cracks that exposed both interior and exterior window . When I told them about it they said they were well aware of it !!! That was not professional and I would never hire an employee that would put my business at a high risk of hurting someone …. The pool and spa was dirty . But the dining room was Excellent!!
Disliked: desk clerks were not welcoming
Dewey Fri, 12 May 2023
Good value. Would stay there...
Liked: Great breakfast.
Disliked: Location hard to spot from the street.
Janice Tue, 9 May 2023
Location convenient. Dog area NO....
Liked: Breakfast. Bed was comfy. Shower worked well. Pretty quiet.
Disliked: Dog potty area, Not dog friendly property, no grass. No poop receptacle. Person who checked me in. Black spots like grease from washer on bath mat and bathtowel. Parking fee. Sink was too high, made for a taller person. I am 5’4”
Mark Tue, 9 May 2023
don’t stay here
Liked: absolutely nothing
Disliked: calling this a handicap room was a total lie. space between beds was not walker width. putting grab bars in a step in bathtub does not make it a handicap room. I had to back into the toilet. the staff was rude. the included breakfast was inedible. the parking was terrible
Sandra Mon, 8 May 2023
Jennie Sun, 7 May 2023
close to the coach house...
Liked: near coach house in San Juan Capistrano
Disliked: it looked very run down from the last time I stayed there. there were springs that you could feel on the mattress.
Anthony Wed, 3 May 2023
Liked: Breakfast was great and location.
Disliked: Bathrooms need remodeling very badly.
Elspeth Tue, 2 May 2023
Jessica Tue, 2 May 2023
great stay close to the...
Liked: super friendlypet friendly room had small balcony for a sun bath for my pup