Best Western Cades Cove Inn

Very good

Liked: The man who worked the morning shift was great. The lady who worked around 11 pm was not. There were no vending machines for drinks or snacks. This normally wouldn't matter but there were also no open stores. The closest was almost an hour away. We had missed getting dinner because we were on a hike. I will be better prepared next time She didn't even have any bottled water to buy. Little convenient items that other BW hotels have were not an option here. Last the bed was awful. It was like sleeping on balls. I will not be returning to this location.
Disliked: See above. I have a lot more to say but not enough room.Like giving directions to several businesses that either no longer open or didn't exist.

Relaxing

Liked: Location was great beautiful

Very good

It was great.

Liked: Breakfast was great. The man that was taking care of the breakfast area was great. he was very friendly, nice and helpful.
Disliked: Not a thing.

Very good

Very good

Liked: All

Nice place to stay if...

Liked: Location is very good. Check in easy and staff friendly. Water pressure in shower was good and drained well. Bed was comfortable. Decent breakfast.
Disliked: Wi fi was poor. Called the office with a minor issue and no one answered. Breakfast served at exactly 7:00 a.m. No coffee maker in room. So if you want an earlier cup you are out of luck.

We enjoyed our stay here...

Liked: The bed was comfortable, the room was a decent size and the breakfast was OK. The staff were very friendly and helpful.
Disliked: All the sugary cereals for breakfast - need to offer some healthy cereals and more fruit.

If we ever stay in...

Liked: The location and the amenities were good. My wife and I sat outside on the walkway in the provided rocking chairs and watched it rain for a bit. The view was nice, having grown up in East Tennessee, i know what it is like to be away from the hills. The space we stayed in was very clean, no carpet.
Disliked: I didn't like being on the second floor. I felt like we were put on the second floor because we purchased our room on line at a lower rate, based on what i heard what the people paid for their room as i waited to check in. Or maybe, they were full on the lower level, i can not say for sure. The breakfast was okay. The juice dispensed liquid which was not orange juice, tasted awful, but overall it was good for the price.