Best Western Burbank Airport Inn Guest Reviews
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Antonio Sat, 28 June 2025
Helpful staff, close to Burbank...
Liked: Close to the Burbank Airport. Friendly and helpful staff. Breakfast included.
Patricia Tue, 24 June 2025
Passable
Liked: Luara in the breakfast area was the most helpful of all the staff in the hotel.
Disliked: Breakfast room is too small for numer of people staying in the hotel.Reception people are grumpy and could be a lot more friendly.Hotel lobby/reception area is disgustingly dirty - the carpet should be thrown aware and the chairs are not much better
Anonymous Mon, 23 June 2025
It was a nice and...
Liked: The breakfast was good and the bed was comfortable.
Disliked: The receptionist lacked customer service skill and didn’t even say hello, his first words where what is your name. But cleaning staff were very kind and polite.
Jessica Sun, 22 June 2025
Disappointing
Liked: Room was large and bed comfortable. However, our Son’s room had a dead cockroach in it for the entire three night stay. My parents’ room had the safe on the floor - it’s not appropriate for 80 year olds to get on their hands and knees to put things in and out of a safe.
Disliked: Location felt unsafe - many homeless people around. The outdoor courtyard pictured on the hotel’s photos no longer exists . This was disappointing as our family group could only congregate in the small hotel lobby.
Flores Sun, 15 June 2025
Any day soon
Liked: Everything
Disliked: Nothing
Flores Sun, 15 June 2025
Exceptional
Anonymous Fri, 13 June 2025
Very nice
Liked: Th staff was very nice and the continental breakfast was actually pretty decent.
Disliked: The location but that can’t be helped much. Also, the flooring was a bit damaged and worn in places
Gary Thu, 12 June 2025
Very good
Sebastian Thu, 12 June 2025
Good enough for 1-2 night...
Liked: Free parking included, hotel room was spacious with large bed. Good location and close to Universal Studios.
Disliked: The air in the room was stale. Some noise could be heard from the nearby street. Loud A/C, very basic breakfast.
William Tue, 10 June 2025
Spacious and clean rooms, good...
Liked: Spacious and clean roomsGenerally quiet location, good access to rest of LAUnderground parking on siteDecent motel-style breakfastFriendly staff
Disliked: Breakfast room can get a bit crowded, at busy times you may have to waitAlthough the staff are usually friendly, it's motel-style accommodation, so limited atmosphere