Best Western Hotel Brossard Guest Reviews
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Write a review
Dan Sat, 28 June 2025
Had a good stay. It...
Liked: Breakfast was good. Had a variety of choices.
Disliked: The breakfast area could have had a better setup. Had to wait for the toaster for a long time so I gave up on the toast.
Seale Sat, 28 June 2025
Exceptional
Liked: People and the options
Disliked: Nothing
Osman Wed, 25 June 2025
We had a great time...
Liked: Staff are nice and friendly, breakfast is included and there is an indoor pool and gym. The room and facilities look clean.
Disliked: There was a parking fee but it was one time and not expensive (CAD 10).
Winnie Wed, 25 June 2025
Passable
Disliked: Breakfast was poor. Sausages were tough. They were hard to poke through with my fork and tough to cut. Also no hash brown, no oakmeal.Staff don't volunteer to give more helpful information, like where we could park to be closer to our room.
Yvon Wed, 18 June 2025
third time stay at your...
Liked: Very good breakfast, room comfortable and clean
Don Tue, 10 June 2025
Customer Service should be as...
Liked: Clean comfortable rooms close to the destination of the 90 year-old uncle's birthday party...
Disliked: Had requested early check-in & was advised by e-mail that it could not be guaranteed but that the hotel would do their best to accommodate upon arrival...NOT SO...desk clerk was quite belligerent while emphasizing their 3:00 p.m. check-in policy...when shown the e-mail response they took the approach that do so would require a $50 surcharge which was not outlined on the e-mail response...when we finally agreed to pay the surcharge we were told that NO rooms were available although there were 3 housekeeping teams actively cleaning rooms on the wing of the floor near reception...we ultimately were forced to freshen up & change our clothes in the WASHROOM by the reception...
Anonymous Fri, 6 June 2025
Very good
S Thu, 29 May 2025
Good for the value
Liked: Breakfast, English speaking front desk employee there present at midnight
Disliked: They had hidden $10 fees for parking, which wasn't mentioned before when I was booking. In their Q and A someone had asked if there is free parking available and the management replied "Yes as long as you are staying at the property you are entitled to park on site'.
Nino Mon, 26 May 2025
Pleasant
Farqad Fri, 23 May 2025
Exceptional