Best Western Brook Hotel Guest Reviews
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Write a review
Peter Mon, 25 March 2024
Good
Liked: Bar staff were great, my OH had a diabetic hypo and he made hot sweet coffee and biscuits. Super guy.
Disliked: Room was noisy during the afternoon from the bar bellow, OK at bedtime though.
Tkn4566 Mon, 25 March 2024
Bad
Karen Mon, 25 March 2024
Bad
Tarn Sun, 24 March 2024
Brilliant stay
Liked: Good location and clean and comfortable
Disliked: N/a
Karen Sun, 24 March 2024
Very poor
Liked: The Location.
Disliked: The Bed was very uncomfortable. Both of us woke up in the middle of the night with sore bodies.Mattress was lumpy and just not right.The carpet was filthy, the curtains & windows didn't look as if they had been cleaned.The light in the room was bad.We were told the restaurant was closed so had a bar meal. My husband had fish and chips and I had a basket meal of fish goujons and chips.Disgusting batter not cooked right.Spent £35.00 for a dodgy stomach the next day.We have stayed here many times and had lovely rooms and meals but this is going to be the last time unfortunately unless they improve.
Larraine Sat, 23 March 2024
A fair stay for not...
Liked: Very comfy bed and the location was very good for a walk to the beach.
Disliked: The staff really didn't seem to have had customer service training. Not many smiles and hardly no interaction.
Arch Sat, 23 March 2024
Pleasant
Liked: Breakfast and staff were superb. Rooms are ready for an up date but still nice. Slept really well in comfy bed
Disliked: Could do with more parking
Karen Fri, 22 March 2024
Disappointing
Kevin Thu, 21 March 2024
Our second stay here and...
Liked: Didn’t have breakfast
Michael Thu, 21 March 2024
Very good