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Best Western Brook Hotel eee - 0808 164 1025
Best Western Brook Hotel, Orwell Road, Felixstowe -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (1929 Ratings)
0.3 miles from Felixstowe centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Located in the coastal port town of Felixstowe 32 mi from Harwich Best Western Brook Hotel offers an à la carte restaurant and a bar. With free onsite parking it is just half a mile from Felixstowe Railway Station and a few minutes' walk from the town center and the beach. The independent hotel offers rooms with attached bathroom with tea/coffee making facilities a telephone and a flat-screen Freeview TV. A range of specially selected toiletries is included in each room. Some rooms feature a spa bath and a separate walk-in shower. Best Western Brook Hotel has an air-conditioned restaurant a carvery and a bar with Sky TV and a snack menu. The restaurant offers tasty food with a carvery offering a choice of cooked meats and traditional vegetables with all the trimmings. There is also a lounge and patio area. Best Western Brook Hotel is ideal for exploring the Suffolk countryside and the neighboring towns of Woodbridge Dedham Flatford and the Essex villages. The property also offers conference and event facilities. Ipswich is 11 mi from the hotel.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` Express Check-In/Check-Out
` Coffee shop
` BBQ facilities
` Darts
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Beachfront
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Themed dinner nights
` Key access
` Smoke alarms
` Fire extinguishers
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Non-smoking property
` Room service available
` Pets allowed (charges may apply)

Best Western Brook Hotel Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Peter Mon, 25 March 2024

Good

Liked: Bar staff were great, my OH had a diabetic hypo and he made hot sweet coffee and biscuits. Super guy.
Disliked: Room was noisy during the afternoon from the bar bellow, OK at bedtime though.

0.5

Poor - 0.5 out of 5

Tkn4566 Mon, 25 March 2024

Bad

0.5

Poor - 0.5 out of 5

Karen Mon, 25 March 2024

Bad

5

Exceptional - 5.0 out of 5

Tarn Sun, 24 March 2024

Brilliant stay

Liked: Good location and clean and comfortable
Disliked: N/a

1

Poor - 1.0 out of 5

Karen Sun, 24 March 2024

Very poor

Liked: The Location.
Disliked: The Bed was very uncomfortable. Both of us woke up in the middle of the night with sore bodies.Mattress was lumpy and just not right.The carpet was filthy, the curtains & windows didn't look as if they had been cleaned.The light in the room was bad.We were told the restaurant was closed so had a bar meal. My husband had fish and chips and I had a basket meal of fish goujons and chips.Disgusting batter not cooked right.Spent £35.00 for a dodgy stomach the next day.We have stayed here many times and had lovely rooms and meals but this is going to be the last time unfortunately unless they improve.

3.5

Good - 3.5 out of 5

Larraine Sat, 23 March 2024

A fair stay for not...

Liked: Very comfy bed and the location was very good for a walk to the beach.
Disliked: The staff really didn't seem to have had customer service training. Not many smiles and hardly no interaction.

3

Pleasant - 3.0 out of 5

Arch Sat, 23 March 2024

Pleasant

Liked: Breakfast and staff were superb. Rooms are ready for an up date but still nice. Slept really well in comfy bed
Disliked: Could do with more parking

2

Disappointing - 2.0 out of 5

Karen Fri, 22 March 2024

Disappointing

4

Very Good - 4.0 out of 5

Kevin Thu, 21 March 2024

Our second stay here and...

Liked: Didn’t have breakfast

4

Very Good - 4.0 out of 5

Michael Thu, 21 March 2024

Very good

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Best Western Brook Hotel Orwell Road, Felixstowe