Best Western Branson Inn And Conference Center

Exceptional

Liked: We stayed in the family suite and there was plenty of room, the view was nice, and the location was perfect.
Disliked: The only thing wrong was the lock on our balcony door would not latch when we arrived but there was the secondary lock bar so it was not a big deal and we reported the issue to the front desk.

The staff were friendly and...

Liked: Proximity to local attractions
Disliked: Hot tub area was dark. Stairs were slick and caused a fall and minor injuries. Can be improved with no-slip strips on steps.

Bad

won't go back or recommend

Liked: they were willing to give me a refund
Disliked: the room I reserved was not the room I got when I went to check in. It was falsely advertised. the clerk said that happened all the time and they only had one room like that and it was taken

Very good

Pleasant

Underwhelming

Liked: It was in a decent location for the activities we had planned
Disliked: Older and outdated, price felt very high for the quality of room, AC ran all night to keep the room cool. No huge deal breakers just would probably do something different next time. I feel I can get more comfort in the same price point after looking around. Some of it is on us for booking later in the week and not knowing our for sure plan and this property was one of the few still available.

Excellent pillows, about 4 degrees...

Liked: The room looked modern. The pillows were perfect
Disliked: The TV was horribly dim like it was burnt out, and the color waswasoff., it was not a settings issue. Killed 2 cockroaches when i first checked in, but saw no more. The AC unit was on max when we checked in, but it was unable to keep the room below 76⁰ The mini fridge was barely cool, the meat and cheese tray i had wilted the cheese a little bit and the olives and chocolate sweated, it wasn't really cold enough for the wine and sodas

Exceptional