Liked: Clean room; hot waffles for breakfast.
Disliked: Hot tub wasn't working.

Exceptional

Very good

Nice room, less than helpful...

Liked: The room was comfortable, nicer and larger than several other rooms at similar chains. The layouts of the hallways were unique, with trees inside the hotel.
Disliked: To get to our room, we had to cut through a conference room that was a mess with carpet unsafely laying and causing a trip hazzard. Reserved the room three months in advance requesting a ground floor room (no stairs), shouldn't have had to traverse an obstacle course to get to it when other rooms should have been available. The desk clerk was less than helpful.

Exceptional

Exceptional

my stay was perfect for...

Liked: this was my second stay and will definitely be back. the area is perfect for shopping!
Disliked: The hot tub didn’t bubble enough for me. Though it was still great to soak in the hot water. great for anyone who has arthritis.

This place needs to be...

Liked: Our rooms were available as soon as we checked in. Parking was free.
Disliked: We asked to be changed to non smoking rooms and was told that this was not possible. The rooms were a fire hazard. The window was on the inside of the hotel-so that meant in case of a fire, there was no escape. I am a safety professional and was wondering how this passed code. The air conditioner was leaking condensation constantly so if you went to the bathroom area during the night, you slipped in the condensation puddle on the floor. The smell of smoke in the room was a flash back to 1970. It was awful. We woke up in the morning with sore throats and smelling like smoke. Once home, everything had to go in to the wash. We were told breakfast was until 10 and it was locked at 9:30. No renovations since the 1970's.

Very good

Poor