Best Western Berkshire Hills Inn And Suites

Passable

Liked: Breakfast was OK
Disliked: No pool.. Building and rooms were a little dated. Breakfast was good. Price for room of 350+ would make it so that I would not return again

Good

Liked: Location
Disliked: Overpriced

Very good

Superb

Exceptional

It was a great experience...

Liked: Breakfast was ok for a hotel. Nice room with a king bed and another room within the room with a queen bed. That was a pleasant surprise.
Disliked: Eggs during breakfast looked like it was a frozen variety.

Good place to stay over!...

Liked: Very convenient location for a stop over. I stayed in the suite with the jacuzzi tub - it was clean and worked decently which was nice. The room was pretty big and comfortable. I would say it's middle of the road quality, clean, and comfortable. The area is beautiful with things to do. I visited Edith Wharton's home, The Mount, which was very nive, gorgeous grounds to walk around. The room is near an outside door which workers were going in an out of most of the late afternoon. They were also doing some kind of work on furniture(?) in the parking lot outside which was a little noisy. Other than that it was great.
Disliked: Priced a bit high. The noise from people working in the parking lot and going in and out of the building wasn't great but I am guessing that doesn't go on all the time. Food was so-so.

We checked out after checking...

Liked: We did not like anything about this property other than the location. We will not be back.
Disliked: It was outdated, run down, dirty and not at all worth the cost in which stated. The room smelled of stall smoke, the air conditioner was badly working, the bathroom was dark and dreary. Overall very unhappy. We checked in and quickly checked out and went to an alternate hotel.

Not as high as my...

Liked: The room was perfect, beds so confortable, AC working properly, smelling good. the access cards worked perfectly.
Disliked: it was not as high as expectations. a high price and a very good rating on booking that does not match the reality on the property. it was more expensive, less charming and less services than similar facilities int he area. I found a cup of coffee left over from the previous customer, the shower was working properly but very basic, everything was basic, reception, breakfast, external area .. maybe I didn't check the facility nor of stars before arriving , & this was my mistake.