Very poor service and experience; located in perfect location, but not a well cared for hotel.

Liked: Shuttle to the Allstate Arena for concert.
Disliked: Outside doors were not secured (pulled open without a key card); no water pressure in shower; room and halls smelled like stale smoke; only one working ice machine in whole hotel; pop machines empty and pop for sale at front desk at higher cost; suspicious activity involving a young woman carrying a backpack who we saw taking money from other guests for something from her backpack (not what I wanted my 16 year old daughter to see).

Superb

Liked: Clean room, quiet, good breakfast. Airport shuttle from Ohare to hotel.
Disliked: Bit of waiting for airport shuttle, but it was complimentary so cant complain.

Pleasant

Fine for a night

Liked: Nice staff and 24hr shuttle
Disliked: The building is out-dates and there was a weird stain on the floor in my room

Passable

Very good

Liked: Excalant
Disliked: Nothing

Disliked: cheated on payment. They took me twice for one room. not good people.

Exceptional

Liked: The staff was very friendly and was very quick with all services.

Liked: cheap and close to the airport
Disliked: very old, outdated, did not feel safe

Super hotte

Liked: The team work is so good
Disliked: A light in the bathroom was damaged almost when I left. From then on everything was very good.