Best Western At O' Hare Guest Reviews
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|0.7 miles from Rosemont centre|
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Disgusted guest, Cloverdale, OH, visiting Allstate Arena Mon, 8 September 2014
Very poor service and experience; located in perfect location, but not a well cared for hotel.
Liked: Shuttle to the Allstate Arena for concert.
Disliked: Outside doors were not secured (pulled open without a key card); no water pressure in shower; room and halls smelled like stale smoke; only one working ice machine in whole hotel; pop machines empty and pop for sale at front desk at higher cost; suspicious activity involving a young woman carrying a backpack who we saw taking money from other guests for something from her backpack (not what I wanted my 16 year old daughter to see).
Anonymous Fri, 13 September 2019
Susanne Thu, 12 September 2019
Liked: If you plan to use the airport shuttle, I cannot recommend this hotel. We waited at the pickup point for 70 minutes (- much longer than it would have taken go downtown -), and when the small shuttle finally arrived, there were not enough seats for everyone. We had called the hotel twice, for the first time after waiting about 35 min. At that time they claimed a delay due to traffic, however this was hard to believe since it was 9:00 in the evening and the shuttles from other hotels had already been there, some of them twice. When we called for the second time after 55 min, it was suggested that we should not complain because after all the service would be complementary..... Therefore, if you want to go to this hotel, my recommendation would be to rent a car or use taxi/Uber. The hotel itself was okay. Rooms were not well sound-proofed but otherwise up to date and clean. Breakfast was good.
Carolynirl Tue, 10 September 2019
Cesia Mon, 9 September 2019
Liked: Just put more towels
And another blanket I was a little cold
But everything was perfect
Vimal Mon, 9 September 2019
Not worth unless you are...
Liked: Its Ok to stay if you have an early morning flight or you prefer to stay somewhere close to the airport. Apart from that its not nice to choose this hotel. Location is convenient for airport transfer. And you will find few restaurants close-by. If you wish to commute to downtown then this is not preferred. Airport shuttle operates every 30 mins and is ok for drop, but if you wish to be picked in the night, then forget and reach this place via UBER.
Disliked: The hotel stinks heavily in the ground floor due to the washing facility in the ground floor. You feel you are in a laundry cleaning area. The breakfast room is small and overcrowded always. It feels like you are in a college canteen. I did not like the way the staff repeating that the 15USD deposit will not be returned if you smoke or break something. The rooms are quite worn down and needs upgrade. Having stayed in other best western properties, this one was a great disappointment.
Roberta Mon, 9 September 2019
Mark Sat, 7 September 2019
Its location to all major...
Gregory Fri, 6 September 2019
Great location, great staff and...
Liked: Breakfast was great, the girl in the kitchen (Janelle I think) was a top host, helping in every way that she could possibly do. The selection of food was good too.
Disliked: I would have loved to have seen a bit more healthy options such as high fat, no sugar milk/cream/yoghurt. Other than that, everything else was good.
Anonymous Thu, 5 September 2019
Gioconda Wed, 4 September 2019
Great, convenient location