Best Western Airport Inn & Suites Cleveland

Very good

A good place to stay...

Liked: Had a shuttle service that was very helpful

Good

Disliked: Flies are in the room.

Lame!

Liked: The lady at check-in was nice!
Disliked: The state of the building and the rooms are in need of proper repairs. For example, in the hallways, the carpet was rolling upwards on the sides. In the room itself, there was masking tape on the door hinges, and a hole in the ceiling had been attempted concealment with a produce sticker. Oh, and our lotion bottle was empty? Huh?

Superb

Decent one night stay by...

Liked: Decent property for one night stay, clean, easy access to airport.
Disliked: Bed was very uncomfortable.

I forget her name but...

Not uncomfortable but not pleasant...

Liked: Nothing.
Disliked: This is a dirty, poorly kept 2-star facility. I chose it because your site said it had an airport “shuttle,” but there is no shuttle. You have to call the desk and then they will try to send out a car to pick you up, if and when the person is available with no set timetable. You website is deceptive in this regard. The whole place smells of disinfectant.

good value, clean and comfortable

Liked: free airport shuttle was great
Disliked: nothing