Meh

Disliked: Night shift staff was super rude. The room had a weird smell and overall poor quality. Don?t recommend this best western facility. Won?t be going back.

Excellent service!!

Passable

Liked: bed, equipments, room ok for a week
Disliked: breakfast (not a lot of choice and a day without items...)

Pleasant

Liked: convenient
Disliked: a little older than pics

Exceptional

Would not stay there again....

Liked: Breakfast was adequate, staff pleasant, pool clean, adequate on site parking included with rate, and no evidence of bedbugs..
Disliked: We had room 407. Although located on, and most all rooms facing, a very busy street, and literally next to an exit from the 405 freeway, hotel built without a smidgen sound insulation, children playing outside in house behind the hotel screaming and screeching until midnight sounded like they were literally outside our door. Room reeked of cigarettes smell, loud clanking fan in bathroom which turns on automatically with the light, loud plumbing pipes whenever shower or toilet used next door. towels thin, mattress hard, lumpy, and sagging, king size bed with 4 small square pillows-hard to find any comfortable position. We had anticipated it might have some street/highway noise due to the location so we used good quality earplugs, but they couldn?t compete with the louder cars, trucks, motorcycles, sirens, and airplanes landing at LAX about 200 feet overhead. Yes, we found out, hotel right under the main landing approach.

Exceptional

Room worked for what we...

Liked: Breakfast ended at 9 am, so we did not make it. I mistakenly thought it was 10 am. Coffee was ok. Room was good, nothing fancy. Airport noise did not bother us, however the cars on the street and possibly in the parking area were loud. Staff was great!!
Disliked: I thought the breakfast time was too early. Also, car noise was loud, street and parking area.

Very good