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AustraliaBest Western Airpark Hotel-Los Angeles LAX Airport Guest Reviews
Overall Average Score:
Good (3.7 out of 5)
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Jennifer Thu, 30 November 2023
Exceptional
Anonymous Mon, 27 November 2023
Exceptional
Aliewa Sun, 26 November 2023
Bad
Disliked: Staff-The night staff were extremely rude. They didn't even bother welcoming us as we were checking in or smiling once throughout the interaction with them throughout our 2 night stay. We called to politely ask for extra pillows and we were hung up on three times, no kidding. And one time. Staff were pitiful and miserable to say the least. Won't be going back to this location.Room-The room had a weird small. The carpet was old and the bathroom was falling apart. Our expectations weren't too high given the room was $130/night, however the room was much worse than we expected.Moreover, on the second night, we had neighbors in the next room who decided to go in and out the room constantly slamming the door from 1am to 4:30am, as well as banging on the door and we could hear them yelling in the room. We called the front desk a couple of times and they were eventually able to keep it down.Overall-I honestly don't recommend this location because your stay will be nothing but relaxing. I would say invest a bit more and either stay in a Best Western Plus or just go to a different hotel.
Rachael Sun, 26 November 2023
Very good
Johanna Fri, 24 November 2023
Overall, I'd recommend this place!...
Liked: friendly staff, easy check-in/check-out. room was clean! Good location & great value for money!
Disliked: parking on-site was $10/night. It wasnt super quiet (busy street and not the best neighborhood. however also not the worst). beds were "okay" (not great). fridge was "okay" (not great). TV was hard to navigate through the channels, maybe add a guide or better remote control.
Dena Sun, 19 November 2023
Very good
Davis Wed, 15 November 2023
It was clean and a...
Liked: The ease to the freeway and airport.
Disliked: Didn’t like the idea that I had to pay for parking. Really! Really to noisy right by the freeway. The windows should be double pane.
Jonathan Mon, 13 November 2023
It’s convenient for getting onto...
Liked: Location to the airport, after a 12hour flight makes it easy to get to from the car rental. And the lady at breakfast she’s lovely very attentive.
Disliked: It’s tired, tv choices are limited, coffee in the room is awful, very basic breakfast, poor quality, plastic utensils.
Gail Wed, 8 November 2023
Very good
Craig Mon, 6 November 2023
Exceptional
