An amazingly relaxing stay, high...

Liked: We were overwhelmed with the staff, the quick service, the facilities, the food, and the wonderful positive vibe everywhere. It's very rare to get this quality of service, smiling faces and high standards, and it's obvious your staff is treated well, which makes all the difference! Loved the plastic slippers and bathrobe! And the hot cider...Liscia's massage was the best I've ever had!
Disliked: Just suggestions, not criticism! It would be helpful to put the room numbers also on the stairs leading up to the rooms, it's hard to see the numbers when it gets dark, the light doesn't help... It would be great to have a tote bag in the rooms (which would be for sale), to put our things in when going to the spa. The snacks in the room could be healthier... it's a spa after all. When you put a fruit basket with oranges, don't forget a napkin and knife and plate. Green juices or ginger/turmeric shots on the menu would sell. Portions are huge and delicious and I understand that in the US people eat a lot, but maybe could there be an option of smaller portions as well? And more non-alcoholic choices...even though I understand a lot of clients come for the wine tasting.