Berkeley Oceanfront Hotel Guest Reviews
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Anthony, Staten Island, visiting The Stone Pony
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Theo Sat, 28 June 2025
Very good
Tia Fri, 27 June 2025
Very good
Liked: Location
Disliked: Uncomfortable beds
Kevin Thu, 26 June 2025
Exceptional
Andreea Mon, 23 June 2025
Great!
Liked: Very good location for beach and eating out
Disliked: Rates a little on the high side for a boutique hotel
Samantha Mon, 23 June 2025
Very good
Liked: Close to everything
Disliked: Parking
Michael Mon, 23 June 2025
Exceptional
Liked: TJ and Bridgett excellent workers. 6 stars
Disliked: Everything excellent
Jeffrey Fri, 20 June 2025
Beautiful location by the beach
Liked: The staff were great, very friendly. The room was comfortable and clean and everything worked. And it's literally across the street from the boardwalk.
Disliked: Some of the other guests on our floor were very noisy. They woke us up both nights at around 3am talking loudly in the hall. This isn't the hotel's fault but it would be great if the hotel noticed loud drunk parties returning through to the lobby in the middle of the night and perhaps reminded them to be quiet.
Alyson Tue, 17 June 2025
Very good
Anonymous Mon, 16 June 2025
Good
Liked: EASY CHECK OUT
Disliked: NO COMPLIMENTARY BREAKFAST WAS OFFERED
Ellen Mon, 16 June 2025
Highly recommend- would stay here...
Liked: The facility was great. The staff were so friendly and helpful. The food was excellent and you couldn’t ask for a better location. Highly recommend.
Disliked: The sink was behind the bathroom door so you had to close the door just to wash. Could not find the parking lot. Had to pay $50/day to park.