Berkeley Oceanfront Hotel Guest Reviews
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|1.1 miles from Asbury Park centre|
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Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Colleen Thu, 15 November 2018
Liked: Loved it All??
Disliked: No Fridge in Queen Deluxe Beach View Room:(
Donna Wed, 14 November 2018
Disliked: Room was shabby, sconce cover missing lighting inadequate and difficult to make function. One floor lamp totally inoperable. Sliding closer door/ mirror hanging off the track.
Alyssa Mon, 12 November 2018
Meeting together with friends and...
Liked: Bartenders friendly, right across from the beach.
Disliked: Could have been better if the heat had been on in the room the first night. After we complained they switched it over from AC. The keycards didn?t always work..
Steven Mon, 12 November 2018
Liked: The staff was extremely helpful. It was close to the venue that we went up there for.
Disliked: The property was defiantly not worth what they charge. There were numerous complaints with the room, that we gave a list to them at check out. Extremely disappointed with the property, needs a lot of maintenance.
Dan Mon, 5 November 2018
Cd Tue, 30 October 2018
Disliked: There was a storm outside and it completely rained in the room through the old windows. Many of our clothes got soaked. The staff was helpful and said they would give a $50 discount.
Michael Mon, 29 October 2018
The location and cleanliness of...
Liked: Room had a nice partial view of ocean. Recommendation of staff member of a near by restaurant for dinner was amazing.
Disliked: Room was off the elevator and was a little noisy
Lisa Mon, 29 October 2018
It was convenient as we...
Liked: The staff was very friendly and very accommodating when we asked to change room as soon as we saw our original room. Wind was howling through closed window with a towel on the window sill to absorb rain.
Disliked: Squishy rugs on 8th floor due to rain, buckets under ceiling leaks in lobby bar as well as our hallway. Grout in tub needs good cleaning and re-grout. Pricey for October in Asbury Park for a less than stellar hotel.
Gypsie Mon, 29 October 2018
Anonymous Fri, 26 October 2018