Berkeley Oceanfront Hotel Guest Reviews
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|1.1 miles from Asbury Park centre|
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Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Bernabe Mon, 15 August 2022
Ventrone Mon, 15 August 2022
Elizabeth Mon, 15 August 2022
great place to stay
Liked: location & service
Isabelle Sat, 13 August 2022
Lovely place , good location.
Liked: We loved the hotel, the room was beautiful and the staff was great. My only disappointment was that the restaurant was not open until the weekend. It would have been much more convenient for us to be able to dine in the hotel.
Disliked: Not enough access to bars and restaurant
Ronald Sat, 13 August 2022
Dr Sat, 13 August 2022
Lizette Thu, 11 August 2022
Chris Thu, 11 August 2022
We loved our stay. The...
Liked: The room was very large, clean and had amazing views of the ocean and boardwalk.
Jeanette Wed, 10 August 2022
I found the hotel to...
Liked: great location
Disliked: needs a better restaurant for breakfast and lunch
Toomey Wed, 10 August 2022
Liked: Very nice staff. The bar next to the pool was nice. Convenient location. Love the architecture of the hotel.
Disliked: No refrigerator in the room. The outdoor pool was cloudy and seemed unclean.