Berkeley Oceanfront Hotel Guest Reviews
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|1.1 miles from Asbury Park centre|
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Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Sam Fri, 29 November 2019
Jennifer Fri, 29 November 2019
Liked: Great location
Disliked: Too many extra fees at the end of stay and would really like a coffee maker in my room
Jenifer Fri, 22 November 2019
Liked: Room was clean. Staff were nice.
Disliked: Heat was on, but cold air was blasting simultaneously and would not shut off. Very unpleasant. Other guests were yelling in the hallway late at night. Closet door was broken.
Melanie Mon, 18 November 2019
I wouldn't recommend
Disliked: No resturants open for dinner or a bar opened in hotel to have a drink at. We attend a wedding here and the function rooms were cold.
Anonymous Mon, 18 November 2019
If we were staying more...
Disliked: Windows are leaky as in, cold air coming into the room. Wind blowing the curtains! We cranked the heat but it still was chilly in the room.
Anonymous Sun, 17 November 2019
Alexandra Thu, 7 November 2019
Madeline Mon, 4 November 2019
Nicole Mon, 4 November 2019
Centrally Located & Very Accommodating
Liked: Beautiful hotel. Updated decor. Centrally located. Parking is available onsite for a fee. If you are staying one day one night it is a better value then street parking. It is a pet friendly hotel and I had no issues. Typically there is a $100 fee but since I was there for a wedding they waived that fee and I only had to pay $25 for the one night. That was greatly appreciated especially since the wedding was last minute. The staff was always accessible prior to my visit. They took notes about previous phone conversations and used that knowledge reasure me and assist me. It was a small thing that goes a long way. Everyone from the bellhops to the managers were knowledgeable, polite, and professional.
Karen Tue, 29 October 2019
I realize it is an...