Berkeley Oceanfront Hotel Guest Reviews
Write a review
|1.1 miles from Asbury Park centre|
Write a review
Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
William Thu, 16 September 2021
Shannon Wed, 15 September 2021
Diane Wed, 15 September 2021
Liked: Could walk to the Boardwalk.
Disliked: The Roof Deck was not open. No notice placed anywhere to inform you. Also a menu for the restaurant on property (was at check in)was not opened until Thursday. The gift shop not opened(10:30am).
Nicholas Tue, 14 September 2021
Marilyn Mon, 13 September 2021
Mary Mon, 13 September 2021
Liked: The location
Disliked: For over 400 a night this is not a luxury or high end experience. The cotton balls on the ceiling are just plain odd The bathroom no fan or good lighting, the furniture is chipped, the closet was broken, car fee is ridiculous,
Bridget Sun, 12 September 2021
Disliked: no water view . tv didn?t work . asked for a refrigerator.. never came. keys didn?t work after first night . . I don?t mind paying ?.but for 600 a night . ridiculous
Kevin Sun, 12 September 2021
Mandi Sun, 12 September 2021
Andy was amazing
Liked: Andy was such a babe and was so accommodating, give him a raise and a promotion. We loved him and made the bachelorette party so amazing
Sheri Fri, 10 September 2021