Disappointing

We would come back and...

Liked: We loved our stay. We got upgraded to a suite which was fantastic and very kind of the staffLocation was brilliant a short walk to the stationVery very comfortable bed, great pillows and felt luxurious Jet bath tub
Disliked: There was quite a bad sewer smell in the lobbyOur TV had no volume but we didn’t turn on the TV until late, and didn’t want to disturb the staff Very dated, from head to toe. It didn’t bother us, but just very dull

Passable

Very good

Exceptional

Beautiful building, nice size room,...

Liked: Comfortable and good size room Jacuzzi bath Reception team very welcoming and professional
Disliked: Bar was closed No evening meal available after 7pmpoor service from other staff at breakfast Carpet in room stainedNo biscuits on arrival in roomNo room service available although advertised Corridors smelt very badly if raw sewage In dinning area when having breakfast the curtains opposite me were very dirty where there he been a leak and no one cleaned them.

Very good

Good, tiny improvements

Liked: Room and staff both lovely
Disliked: Room was tidy but not sparkling clean

Good