Bentley London

Good hotel, in a good...

Liked: I stayed for 4 nights with family. Location is perfect, especially for what we had planned, a match at Stamford Bridge, visits to the museums, etc. Staff were very welcoming and responsive. Hotel is small and good. Room was appropriate for the price. Bed was comfortable, bathrooms were very good.
Disliked: Hotel needs a bit of renovation and upgrade to be a top notch, but then prices would also be higher so all in all, I recommend the hotel for the price range it offers.

Great hotel and location

Liked: Great location. Close to tube, shops, restaurants and pubs. Short walk to the Royal Albert Hall.

Good location and staff were...

Liked: Staff very good. Room was good as was location.
Disliked: Room air conditioning did not work.Bath plug let water out of the bath.Television did not work.

I recommend this hotel unreservedly

Liked: The hotel does not cater for the volume and therefore staff can offer individual attention. One can have breakfast with dignity and not fight through a crowd, as is the case with most hotels.It is very quiet and the rooms are bigger than standard. Toiletries are high quality, complementing the high quality of the furnishings. The location is upscale.The building is a historical building and the hotel respected this rather than partitioning the much bigger Victorian rooms into much smaller modern ones. The traveller who loves that epoch will find great appeal in this hotel.

Very good

Liked: Loved the character of the property. The location and tye breakfast was great

Passable

Liked: The hotel is very clean and in an excellent location to explore London – just a 2-minute walk from the Piccadilly Line, which makes getting around incredibly easy. However, the hotel completely lacks life. All the old glamour it may have once had is gone, and it now feels like staying in an empty, soulless building. There’s a strange emptiness to it – almost as if the place has lost its character. A real pity, considering its great potential.

A breathtaking luxury hotel, great...

Liked: The hotel was magnificent, perhaps the most beautiful in London. The decor is breathtaking, from room to lobby. An excellent luxury hotel.The staff were extremely professional, kind and helpful, truly 5-star.The room had all the amenities and was comfortable and gorgeous, but wasn't as clean as one would expect. The bath tub was so comforting, and the marble in the bathroom was beautiful and luxurious.The breakfast wasn't great but lunch with room service was excellent, we had the burger and carbonara.The location is terrific, just two minutes away from Gloucester Road Underground Station, quite a useful one with Piccadilly, District and Circle line services. East reach to all of Central London (City, Westminster, Soho, Covent Garden, etc).We had a Swedish massage in the spa which was one of the best we ever had. The spa staff are amazing as well, very welcoming and helpful. The sauna however is quite small and we didn't really enjoy it.
Disliked: As written above, we didn't really enjoy breakfast and the sauna, and the room wasn't as clean as one would expect from such a wonderful hotel.

Excellent. We could not fault...

Very good