Bentley London Guest Reviews
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Write a review
Kyle Thu, 12 June 2025
Adequate but in dire need...
Disliked: Water stained walls, carpets that are unraveling in the hallways, stains on the bed headboards etc…
Gareth Mon, 9 June 2025
Exceptional
Martin Sun, 8 June 2025
Enjoyable but attention to details...
Liked: The location is good and the hotel was very calm and peaceful. The room and bathroom were of good quality.
Disliked: There was a slight lack of attention to detail. No dressing gowns in the room for instance. The continental breakfast was poor with no cold meats or cheeses and a limited menu.
Sbj Wed, 28 May 2025
Exceptional
Liked: All
Disliked: Noting
Ken Mon, 26 May 2025
Passable
Samantha Sun, 25 May 2025
Better than the alternatives in...
Liked: The service standard and comfortable decoration in the hotel and room was excellent. The staff were comparably far better than other 'big' hotels in the area. I would definitely stay there again for that reason alone. The shower was exceptional with good water pressure and flow. At the point of booking we asked for a quiet room and when we arrived we were upgraded to a larger room. Yay!
Disliked: Some of the decor was a little tired and could do with some minor maintenance. Why are lifts always grubby looking? On one day while we were out the housekeeper attended to their duties but must have left the hot tap in the basin on full blast. When we got back to the room at the end of the day the tap was open and hot water was running and had splashed (good water pressure!) onto the bathroom floor. We did a quick mop up and reported it. From experience I am now preferring beds that have two separate bases and a quality combined mattress so that my partner's movements are not disturbing to me and vice versa. This was not the case here.
Clive Mon, 12 May 2025
A 5 star hotel to...
Liked: Very quiet property and in excellent location. Luxurious interiors and also room amenities. Reception staff give you individual attention throughout your stay and they do their utmost to accommodate your requests.Hotel is very clean. Excellent SPA facilities including even a Hammam room; Therapist named 'Comfort' is excellent.
Disliked: Breakfast menu can be improved with for example, fresh juices and more cooked options. However it is fine.
Joel Sun, 4 May 2025
Exceptional
Liked: Everything was topnotch!
Alkhalifa Thu, 1 May 2025
Exceptional
Arlinda Tue, 29 April 2025
Good hotel, in a good...
Liked: I stayed for 4 nights with family. Location is perfect, especially for what we had planned, a match at Stamford Bridge, visits to the museums, etc. Staff were very welcoming and responsive. Hotel is small and good. Room was appropriate for the price. Bed was comfortable, bathrooms were very good.
Disliked: Hotel needs a bit of renovation and upgrade to be a top notch, but then prices would also be higher so all in all, I recommend the hotel for the price range it offers.