It was disgusting. We will...

Liked: Nothing it was a disgusting and a disgrace.
Disliked: The rooms are disgusting. They are bad and horrible. There’s no hot water.My carer couldn’t sleep because of the noise. She reported it but despite the manager coming over to speak to the guests it made no difference my carer couldn’t sleep. My carer told the manager about the noise. I can’t believe the manager told the guests in room 2 that my carer was on her own she could have been hurt. The guests were making a lot of noise still after the manager spoke to them.It’s not on!I booked 2 double rooms with shared bathrooms. They couldn’t find the one of the keys so I couldn’t sleep on the same floor as my carer. That’s poor management they’ve known in plenty of time we were coming and they couldn’t find the keys it’s ridiculousMy carer had to share a bathroom with other guests and it was disgusting and so was the toilet. The toilets in Arcade’s are miles better. We had to go out to Arcades and other places to use the toilets and wash our hands. We’ve got no hot water.Saturday 6th AprilI rang the manager for the 7th time in 20 minutes at 8:55pm I spoke to the manager for 2 minutes.I said we are going home tomorrow. He asked me what’s the problem.I told him that my carer can’t sleep. He said we should have reported it.I said my carer did report it she couldn’t sleep.He said he came round and they (guest) apologised and that was that.I said no they carried on my carer couldn’t get to sleep.He said we should of reported it.I was not happy with his comments so I said she did report it and why do you think she didn’t get any sleepHe said did they?I said yes she was tired when she came to see me this morning and they are at again tonight.He said we should of reported it.I told him I’m not going to argue with him and that we are going tomorrowHe was asking why what’s the problem? She should have reported it.The manager is ridiculous and to blame my carer is stupid.I will be making sure other people don’t come to this rubbish hotel and I hope they suffer

It was disgusting. We will never be coming back.

Liked: Nothing it was a disgusting and a disgrace.
Disliked: The rooms are disgusting. They are bad and horrible. Theres no hot water.My carer couldnt sleep because of the noise. She reported it but despite the manager coming over to speak to the guests it made no difference my carer couldnt sleep. My carer told the manager about the noise. I cant believe the manager told the guests in room 2 that my carer was on her own she could have been hurt. The guests were making a lot of noise still after the manager spoke to them.Its not on!I booked 2 double rooms with shared bathrooms. They couldnt find the one of the keys so I couldnt sleep on the same floor as my carer. Thats poor management theyve known in plenty of time we were coming and they couldnt find the keys its ridiculousMy carer had to share a bathroom with other guests and it was disgusting and so was the toilet. The toilets in Arcades are miles better. We had to go out to Arcades and other places to use the toilets and wash our hands. Weve got no hot water.Saturday 6th AprilI rang the manager for the 7th time in 20 minutes at 8:55pm I spoke to the manager for 2 minutes.I said we are going home tomorrow. He asked me whats the problem.I told him that my carer cant sleep. He said we should have reported it.I said my carer did report it she couldnt sleep.He said he came round and they (guest) apologised and that was that.I said no they carried on my carer couldnt get to sleep.He said we should of reported it.I was not happy with his comments so I said she did report it and why do you think she didnt get any sleepHe said did they?I said yes she was tired when she came to see me this morning and they are at again tonight.He said we should of reported it.I told him Im not going to argue with him and that we are going tomorrowHe was asking why whats the problem? She should have reported it.The manager is ridiculous and to blame my carer is stupid.I will be making sure other people dont come to this rubbish hotel and I hope they suffer

Good

Liked: Owner was really nice let us stay an hr over checkout bedroom was clean and comfy

Good

Liked: Owner was really nice let us stay an hr over checkout bedroom was clean and comfy

My stay at the belroy Hotel

Liked: I liked the location of this hotel as it is very close to local cafes shops and amusement arcades
Disliked: I was extremely disappointed with my room as me and my family was cold all through the night as the heating wasn't on the pillows was extremely hard and in the bathroom the light was very dull and there was a live moth on the wall in the shower and I also found 2 bed bugs 1 was on a towel and one was in the middle of the bed on the left side that bit my partner's leg so I was so annoyed that we checked out the following day so we never stayed the 2 nights I paid in total 102.00 pounds in total for this hotel that didn't meet my expectations and I won't be staying here again and would advise all travellers to steet clear of this hotel thank you for ruining my holiday.

My stay at the belroy...

Liked: I liked the location of this hotel as it is very close to local cafes shops and amusement arcades
Disliked: I was extremely disappointed with my room as me and my family was cold all through the night as the heating wasn't on the pillows was extremely hard and in the bathroom the light was very dull and there was a live moth on the wall in the shower and I also found 2 bed bugs 1 was on a towel and one was in the middle of the bed on the left side that bit my partner's leg so I was so annoyed that we checked out the following day so we never stayed the 2 nights I paid in total £102.00 pounds in total for this hotel that didn't meet my expectations and I won't be staying here again and would advise all travellers to steet clear of this hotel thank you for ruining my holiday.

Pleasant

Pleasant

Good value weekend stay.

Liked: The good things about the Belroy are that it's in a great central location, the wifi is excellent, and the manager is absolutely lovely. My window looked onto the street and my shower room also had a window, which was nice. The bed was comfortable enough.
Disliked: I had a small single room with a very awkward layout. The end of the bed is against the table and there's no headboard, so it's impossible to sit up in bed to watch TV or read. The carpet was badly stained, it really needs to be steam cleaned.