The Charleston Place Guest Reviews
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1.1 miles from Charleston centre |
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Rob Fri, 8 March 2024
Exceptional
Liked: Everything - from arrival to departure, it was amazing!
Disliked: Not one thing!
Karen Tue, 5 March 2024
Exceptional
Justin Mon, 19 February 2024
Exceptional
Jackie Mon, 19 February 2024
Exceptional
James Fri, 16 February 2024
Great location, lobby and in...
Liked: We love The Charleston Place Hotel- one our favorite staycation spots- the valet staff is amazing- always so welcoming and helpful- being able to check in a little early also a help as our room was available. The room service menu was delicious we had the turkey club and the fig and pear salad! YUM! We went to the pool and had our lunch there -the linens were crisp and clean our room smelled fresh and robes are great as well. In room safe standard but very helpful. The shops in the lobby, and the bar are great. Finished our stay with breakfast in bed that was so delicious- eggs Benedict and pancakes as well as an omelet! Highly recommend the in room dining- the dining staff was pleasant and helpful!
Disliked: Now there were a few things- checking in the front desk said my name was not on the reservation after an email had been sent to booking and my husband called the hotel directly? The location of our room was on a lower floor adjacent to elevators- also on the floor with pool and spa- so lots of kids- we are totally family friendly but when babies are screaming in the hallway and they are standing outside of your room to not disturb their room- was a bit much- our room looked like it might need some redecorating - the chairs were stained and worn all of them - there was paint peeling in the bathroom and toiletries have been minimized-we didnt make appts at the spa as you have to walk through it to get to the pool area and it didnt seem very relaxing? They do not have a frequent stay program or rewards for staying.. We did have dinner at the Charleston Grill our favorite place since 1997- they have the best crab cake in the city and the best staff- we had a reservation- 845pm- we were seated and it felt like forever just to get our cocktails and food? The crab cake was different all crabmeat yes - no seasoning at all no sauce or anything? Just the crabcakes with diced tomato? My steak tasted great and I will give them points for the dessert. But the crab cake dish I am too sad to say was disappointing-the wait staff was nice but our server had the three other tables near us sooo it was difficult to wait and wait and wait for food and the mashed potatoes were ice cold in the side dish we ordered. We left the Grill at 1020pm - there were just two of us not a giant party? Did we say anything - no - this is our very favorite restaurant - maybe just an off night???
Dale Wed, 14 February 2024
Near perfect stay
Disliked: Bathtub didn’t drain
Nilda Tue, 13 February 2024
Pleasant
Disliked: Waiting unnecessarily for our rooms at arrival. Once we were given the Tom’s onset room had a busted safe and had to be changed
Thomas Mon, 12 February 2024
Superb
Kim Tue, 6 February 2024
Superb
Disliked: Wife was unable to use pool because there was no steps she cannot use a ladder . The pool was the top reason we stayed at your hotel
Berlin Sun, 21 January 2024
Exceptional