Bell Tower Hotel

Liked: Rooms are clean. Comfortable beds. Staff were polite and helpful. Hotel was central to University of Michigan campus and we a were able to walk everywhere.
Disliked: Nothing.

Wonder for the free valet parking and very helpful staff. Close to lots of food and other places. We went to the Fab Faux concert and that walk was less than four minute to the Michigan Theatre.

Liked: Breakfast buffet is worth the overnight stay. Wonderful, helpful staff that was better than any restaurant.
Disliked: Air conditioner compressor tick loudly when powered on. Staff turned off unit.

Very average for the price!

Liked: I really liked the white rug in the bathroom -- made stepping out of the bath in this extremely small space a bit more palatable. However, charging so much for such a small space seems atrocious!
Disliked: WiFi kept going in and out almost every day and connecting my laptop was much harder than my mobile phone! Terrible experience for a hotel charging so much!

Very good

Liked: Very close to the wedding venue

Great staff, great location.

Liked: The staff was great. They were helpful and made great suggestions. The location was ideal for Michigan Ave and all the attractions around Millennium Park. My only not-so-positive comment is that there is no restaurant on-site. It didn't matter to us as we went out, but if someone wants to eat at the hotel, they're out of luck.

Exceptional

Liked: Clean

Great time at the Bell...

Liked: Well located,close to many restaurants and shopping . The breakfast was very good. The staff were very friendly and professional. Would definitely stay again when in Ann Arbor

Mediocre hotel, broken appliances, understaffed,...

Liked: Location is good, very central in Ann Arbor, close to everything on Central Campus of the UofM. Bed was comfortable.
Disliked: The sound insulation between rooms is non-existent. I could hear my neighbors having a normal conversation so clearly that I could almost make out words. Unfortunately, this was after 11 pm one day and at 5:30 am the next day. They were not loud; it was not their fault, but the insulation was terrible. The hotel feels old. Things are broken or dirty. The coffee machine in my room was broken. The armchair had stains on it. The carpet was worn out. Breakfast was mediocre---looks like eggs, sausages, and potatoes were industrially reconstituted from a powder. Coffee was tepid and weak. The hot water carafe had not been attended to, and the water was cold. Importantly, it did not feel like the staff cared about the hotel---just sitting around chatting. When I arrived (around 6 pm), the only person tending the front desk was away. I understand that sometimes one needs to step away, but why can't there be another person to temporarily step in to check-in guests? Not enough staff.

Good Location

Liked: Location was good. Cookies in the foyer were a nice touch!
Disliked: It was noisy. Small rooms. It’s a fab location though and would stay again

Highly recommended.

Liked: Location was very good. 24 hrs access to tea and Coffee. Friendly staff.

Exceptional