Belconnen Way Hotel & Serviced Apartments, Hall

Quiet room, good price

Liked: Service of employees , our chid got sick housekeeping and reception helped in changing bed and washing clothes.
Disliked: Cleanliness under beds, beds move on wheels but didn't seemed to be vacuumed under them for a while.Some softer/small light in each room, only ceiling (bright )spots can be turned on.

Good

Liked: Expected level of comfort and facilities for price range. Good beds. Good cleanliness
Disliked: Reception was friendly and competent but forgot to give info sheet on arrival. He was probably confused by my hearing difficulty

Overall had a pleasant stay

Liked: Spacious roomPrivate bathroom Tea facilities Clean and comfortable
Disliked: No microwave in room to heat mealsWhen youve been on the road for a while and had to buy meals as no microwave in roomIt’s nice not to have to spend $$$ on meals and be able to heat something upOr a toaster

Comfortable and clean. They need...

Liked: The cleanliness and location. It was very close to the shopping centre
Disliked: The room was serviced on the second day. Apparently they don’t offer that

Very good

Liked: Location, cleanliness, tea, coffee,after biscuits and milk
Disliked: Poor water pressure and constant compressor type noise

Superb

Very good

Liked: Free EV charging with undercover parking was great!
Disliked: Classic motel room was a bit dated but still clean and comfortable.

Very good

Disappointing due to lack of...

Liked: The location was good and the room was spacious. We appreciated the living space and lounges and the room was clean.
Disliked: When searching for accommodation we needed a disability accessible venue and were directed to this venue - however it was not completely accessible. When we arrived we had to lift our son in his wheelchair up 2 deep steps to access the lift to our room. Apparently it was expressed by reception staff as “only 2 steps”. If we were not in a manual chair and in a powered wheelchair we would not have been able to lift him at all as these chairs weight 80-120kgs. We would have had to cancel our accommodation and look for another venue. The shower doorway was not wide enough to fit a chair for showering or a hand held shower head. We would not stay at this venue again as it is NOT a fully accessible place. Asking people to lift a wheelchair up stairs in such a manner shows complete lack of understanding the needs of disability.