BEI San Francisco Trademark Collection by Wyndham Guest Reviews
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Kirra H, San Jose, visiting DNA Lounge
Super close to Market Street dining and shopping. Clean; lobby is beautiful and boutique-like; parking garage is attached. Very pleasant and, for San Francisco, priced fairly. It was what I expected from a Holiday Inn Resort.
Disliked: No mini fridge; bed was way too firm for me; a bit noisy, but they give earplugs.
Joann, Garden Grove , visiting San Francisco Design Center
Liked: Everyone that I encountered (staff) at the hotel were very professional, friendly, and willing to help. The lobby was kept clean at all times.
Disliked: None.
Denise, Brentwood , visiting Orpheum Theatre San Francisco
Liked: Clean; comfortable beds and pillows; nice lounge and great, friendly staff.
Shelley K, Santa Cruz, CA
This is a great hotel to stay at if you are going to see a concert at the Civic Center. Clean; cheery, helpful, friendly staff; good price; well decorated room; comfy bed and pillows. Convenient location.
Liked: Clean; great, friendly staff.
Disliked: Restaurant - mediocre, but friendly waitstaff.
Kevin Sun, 6 July 2025
Decent enough hotel but in...
Liked: The staff were very friendly and gave good tips on travel and eating.
Disliked: The immediate neighbourhood felt very run down and less safe compared to the northern part of the city. If you’re a tourist then you’re better to say up near Fisherman’s Wharf. Also most of the elevators were broken when we stayed.
Shah Sun, 6 July 2025
Exceptional
Jordan Sat, 5 July 2025
Very good
Liked: The lobby the staff
Disliked: The elevators the floor and the dirty windows
Desiree Thu, 3 July 2025
Met expectations for our trip,...
Liked: Location and amenities- affordable parking.
Disliked: Didn’t have much of a view like we expected. No options for food at all.
Kris Wed, 2 July 2025
Bad
Iris Wed, 2 July 2025
Poor
Santiago Tue, 1 July 2025
Would have picked a different...
Disliked: Very sketchy area and the rooms were very basic for the price we paid and our AC didn’t work at all they did give us another room but still tho and took us three hours to get to parking and check into the hotel
Anonymous Tue, 1 July 2025
Prob won’t stay again
Liked: Location for SF Pride parade was good.
Disliked: Had to park in separate parking garage because street to get to hotel was closed. It is closed every year for parade, hotel didn’t answer when I called, it legit went to voicemail. All amenities were just for looks, beautiful bar but it’s never open, vending machines don’t work, ice machines didn’t work, staff was not helpful, no room service… carpet in halls is disgusting.
Jessica Thu, 19 June 2025
It was okay
Liked: Location was nice and rooms were okay
Disliked: Room lacked having any tables to out our personal belongings, didn’t like that they charge for parking when we already pay for the hotel stay. Personally it shoukd be included or at half price
Jacqueline Wed, 18 June 2025
Bad
Liked: the location wasn not too bad
Disliked: I requested and paid for two queen beds instead I got two full beds. shower walls were nasty no microwave super pricy and I even tripped in front of the hotel because the sidewall of the front entrance is a hazard and dangerous the carpet of the hotel hallways is nasty with stains all over shitty and no worth it for the price