Super close to Market Street dining and shopping. Clean; lobby is beautiful and boutique-like; parking garage is attached. Very pleasant and, for San Francisco, priced fairly. It was what I expected from a Holiday Inn Resort.

Disliked: No mini fridge; bed was way too firm for me; a bit noisy, but they give earplugs.

Liked: Everyone that I encountered (staff) at the hotel were very professional, friendly, and willing to help. The lobby was kept clean at all times.
Disliked: None.

Liked: Clean; comfortable beds and pillows; nice lounge and great, friendly staff.

This is a great hotel to stay at if you are going to see a concert at the Civic Center. Clean; cheery, helpful, friendly staff; good price; well decorated room; comfy bed and pillows. Convenient location.

Liked: Clean; great, friendly staff.
Disliked: Restaurant - mediocre, but friendly waitstaff.

Superb

Liked: Near everything
Disliked: .

Good

Disappointing

Liked: I liked that the room was very minimal.
Disliked: It is in a bad location. If you have kids, definitely do not stay here.

Good

Superb

Good

Liked: Clean and friendly.
Disliked: No gym as this is currently in construction. No room service.

Poor

Liked: Be very careful of this hotel. They put a hold on my account of $1200 when I checked in & then charged a separate $800 when I checked out. The $1200 is still not released a week later and they?re don?t care at all, saying it has nothing to do with them. They weren?t sorry at all and said that?s how they do it and all but hung up on me
Disliked: The immediate area is not pleasant but Be very careful of this hotel. They put a hold on my account of $1200 when I checked in & then charged a separate $800 when I checked out. The $1200 is still not released a week later and they?re don?t care at all, saying it has nothing to do with them. They weren?t sorry at all and said that?s how they do it and all but hung up on me

Superb

Cleanliness

Liked: Up to date. Spacious, clean, bar
Disliked: Parking garage meter