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UKBei Hotel San Francisco Guest Reviews
OVERALL AVERAGE SCORE:
GOOD (3.6 out of 5)
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| 1.1 miles from San Francisco centre |
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Kirra H, San Jose, visiting DNA Lounge Fri, 12 December 2014
Super close to Market Street dining and shopping. Clean; lobby is beautiful and boutique-like; parking garage is attached. Very pleasant and, for San Francisco, priced fairly. It was what I expected from a Holiday Inn Resort.
Disliked: No mini fridge; bed was way too firm for me; a bit noisy, but they give earplugs.
Joann, Garden Grove , visiting San Francisco Design Center Tue, 11 November 2014
Liked: Everyone that I encountered (staff) at the hotel were very professional, friendly, and willing to help. The lobby was kept clean at all times.
Disliked: None.
Denise, Brentwood , visiting Orpheum Theatre San Francisco Mon, 10 November 2014
Liked: Clean; comfortable beds and pillows; nice lounge and great, friendly staff.
Shelley K, Santa Cruz, CA Sat, 20 October 2012
This is a great hotel to stay at if you are going to see a concert at the Civic Center. Clean; cheery, helpful, friendly staff; good price; well decorated room; comfy bed and pillows. Convenient location.
Liked: Clean; great, friendly staff.
Disliked: Restaurant - mediocre, but friendly waitstaff.
Mario Fri, 16 August 2019
Good
Anonymous Thu, 15 August 2019
Pleasant
Liked: decor of bar area
Disliked: under construction. slow elevators.
Ann Mon, 12 August 2019
Passable
Denise Sun, 11 August 2019
Superb
Omar Wed, 7 August 2019
Passable
Liked: the interior & location only
Disliked: service was crap , staff where not helpful not friendly at all house keeping stole my daughter?s ipad .. i even cancelled my other booking with them. Never coming back
Laura Wed, 7 August 2019
Superb
Liked: Very modern and clean.vet near from the subway station. Great location!
Hans Wed, 7 August 2019
Okay
Disliked: The location with many poor, homeless, drugaddicted people around. The interior of the hall, renovation going on at the elevatorpart. Rooms were ok, except for poor finishings.
Anonymous Wed, 7 August 2019
Exceptional
Liked: The rooms were spacious and clean. Simple modern design and they included a yoga mat! Although I didn't sit downstairs there was a lot of beautiful seating and spa water everywhere. It was a very inviting space.
Disliked: There was a bit of ongoing construction in the elevator area that was a bit unsightly. But the elevators were still fully functional so I can't complain. The area is also a little sketchy at night, but just keep your gaze straight down and once you get to the hotel everything is fine. (it's also totally safe and fine in the day time)
Raffaella Mon, 5 August 2019
Pleasant
Liked: Bed was really confortable
Disliked: Location
Kevin Mon, 5 August 2019
Great location, more work to...
Liked: Location good, room clean, Wifi good, check in okay, security very good, easy to navigate, bed comfortable but too low, sleek new look taking place in the lobby.
Disliked: There is no ramp for customers with disabilities or people with wheeled luggage, so you have to make your way up the front steps. Bed way too low for older arthritic guests, room starkly furnished, furniture (chairs & tables) uncomfortable, sink spout open in a way you can?t avoid being splashed. Oddly, you need a separate key card for the elevator and another for the room. No desk to work at, no bureau for clothes ( shelves in closet). Thin walls ( heard the three young children in the next room whooping it up and trying to open the adjoining room door.) construction is still going on, and it is possible it?s complete could make the lobby a pleasant place to sit - not yet.
I asked to use the laundry, and was sent there even though it was not open yet. I did my wash down the street.
I?ve read reviews that refer to a drug culture near the hotel. That is a very fair assessment, but when I arrived, the hotel was working with SF homeless outreach to assist someone acting out at the front steps of the hotel. I thought it was well handled.
I might stay here again after the renovation is completed, but the bed, which is comfortable once you get down into it, is truly a chore to climb out of. It?s almost like sleeping on the floor. I assume a ramp will be incorporated into the entry once construction is completed.
