BEI Hotel San Francisco Guest Reviews
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|1.1 miles from San Francisco centre|
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Kirra H, San Jose, visiting DNA Lounge Fri, 12 December 2014
Super close to Market Street dining and shopping. Clean; lobby is beautiful and boutique-like; parking garage is attached. Very pleasant and, for San Francisco, priced fairly. It was what I expected from a Holiday Inn Resort.
Disliked: No mini fridge; bed was way too firm for me; a bit noisy, but they give earplugs.
Joann, Garden Grove , visiting San Francisco Design Center Tue, 11 November 2014
Liked: Everyone that I encountered (staff) at the hotel were very professional, friendly, and willing to help. The lobby was kept clean at all times.
Denise, Brentwood , visiting Orpheum Theatre San Francisco Mon, 10 November 2014
Liked: Clean; comfortable beds and pillows; nice lounge and great, friendly staff.
Shelley K, Santa Cruz, CA Sat, 20 October 2012
This is a great hotel to stay at if you are going to see a concert at the Civic Center. Clean; cheery, helpful, friendly staff; good price; well decorated room; comfy bed and pillows. Convenient location.
Liked: Clean; great, friendly staff.
Disliked: Restaurant - mediocre, but friendly waitstaff.
Verified Hotel Guest Mon, 16 December 2019
Liked: Room was clean for the most part and hotel recently renovated
Disliked: Staff were rude at times (to guests and to each other), amenity fee charged per night, no free breakfast
Verified Hotel Guest Tue, 19 November 2019
Liked: Clean, location, spacious room
Verified Hotel Guest Mon, 18 November 2019
Liked: ambiance, apples at the receiption, location
Disliked: extreme construction noise earlier than 7am. I was re-allocated for the following two nights but last early morning ended up being noisy as well.
Olivia Mon, 11 November 2019
Liked: The bed and pillows were extremely comfortable, and the hotel room itself was fairly quiet.
Disliked: The heater/AC unit was painfully loud. It was too loud to keep on while watching TV or sleeping. Also, the room was incredibly spartan. No dresser or desk and only a tiny bedside table. There were also no shower rods or anywhere to hang a wet towel.
Mandy Sun, 3 November 2019
Liked: No positive comments.
Disliked: Worst experience of my travel career. Staff was scatter-brained, elevators and room were dirty. The doors had no resistance and SLAMMED when guests closed them. Location was inconvenient for walking. Lastly, smacked with fees - WiFi, coffee, parking, etc.
Verified Hotel Guest Wed, 23 October 2019
Liked: Very clean and friendly staff.
Verified Hotel Guest Sun, 15 September 2019
Liked: The staff was very friendly.
Disliked: For a Superior room we were not impressed at all. Our view was the roof and the wall of the building next door. Many homeless right around the hotel. Lastly, we were double charged for our room.
Verified Hotel Guest Wed, 31 July 2019
Liked: Very nice rooms! Comfortable beds! Great bathroom. Very friendly and helpful front desk! Awesome location with easy access to buses and BART.
Disliked: No pool or gym. Description still says there's a pool, but it's gone. Gym is under rennovations (I think).
David Sat, 27 July 2019
Liked: Location is close to everything.
Disliked: Not pool
Eric Wed, 12 June 2019
Liked: Hotel is undergoing renovations so some amenities are not available. But the room was recently renovated and was very nice. This will be a very nice hotel once renovations are finished.
Disliked: Neighborhood was sketchy at night. Not safe to walk.