A big Thank You to all the staff at The Bedford Lodge for making our stay a most enjoyable one from arrival to departure. Have stayed here a number of times and will definitely stay here again when returning to Newmarket. Also a thank you to the owners for setting such high standards that the staff achieved without exception.

Liked: Lovely atmosphere. All staff were welcoming and all gave impeccable service. Room was clean as were all other amenity areas of the hotel. Food was delicious. Would reccommend this hotel to anyone visiting Newmarket or surrounding areas.
Disliked: Had to leave.

People in hotel were amazing, professional and extremely helpful from the moment we checked in until we checked out. The service in the restaurant was extremely good, nothing too much trouble. The staff were very friendly, kind and the food was lovely. The reception staff were lovely, made sure everything was OK with the rooms and anything else we needed. I would 100 per cent recommend the hotel to all my friends and family.

Liked: Service was excellent.

Exceptional

Liked: The staff was very nice the lady who greeted us was lovely also, we was a little disappointed to find out the spa was an additional cost however the hotel has a pool and sauna available which was ok. The room was lovely and very comfortable and the hotel is set on lovely grounds.
Disliked: we was a little disappointed to find out the spa was an additional cost however the hotel has a pool and sauna available which was ok.

Exceptional

Very good

Superb

A great stay in the...

Liked: Lovely hotel, well maintained in a lovely spot. Room was nice and the facilities were really good.
Disliked: The staff were lovely and trying very hard, in difficult circumstances. With that said, their attempts to abide by the covid rules were overly restrictive at times. I respect it?s difficult, but it felt like it was overly complicated.

Exceptional

Liked: The property was a lovely and very clean rooms indeed Staff were ok the lady who checked us in was lovely and understood that I was exempt from face mask but offer staff would ask why I never had one on even the I think manager ask and was rather rude and said next time make sure I wear my exempted card even though no one has the right to ask why you are not wearing one as it?s a hidden disability and no one has the right to ask.
Disliked: Being questioned all the time why I wasn?t wearing face mask but I have a hidden disability

Fantastic

Liked: Everything

Fabulous way to end a...

Liked: We had breakfast in our room, it was delicious
Disliked: Not being able to enjoy the bar due to COVID

Very good