BEAUTiQUE HOTEL CITY CENTRE

Pleasant

Very good

Good

Very good

Very good

We will definitely come back...

Liked: The location is excellent, you have everything you need close by. There are some very nice places to have breakfast nearby. There was no Reception, but that doesn't seem like a minus to me. The staff is very helpful and in any problem, at any time you can contact them by phone or on Wapp.
Disliked: The fact that the check-out is so early.

Exceptional

Bad

Liked: To be avoided. They double charge your credit card and refuse the refund.
Disliked: The property has doubled charge my credit card without me knowing it and if I had’t check my bank statement I wouldn’t have noticed. When I confronted them with that through various messages (as no check-in desk) they confessed that but refused to give me any refund with lame excuses and asking me to ask my bank for refund.Luckily booking.com interfered and they refunded me the money and told me that the hotel didn’t answer their request.I am surprised they still have the hotel listed here.Less than 1 as rating because it was so stressful process for one month to get the money back.

Exceptional