Exceptional

Exceptional

Superb

Passable

Disliked: Was told I would have a gulf view . When we arrived I asked 3 times and was told yes you do. When got up to the junior suite guess what no view. I called front desk and was told there are no gulf views from the junior suite but they can down grade to a reg room. I asked if that would be a credit since it's a down grade. He said no it would be the same price. So obviously we didn't move. Other little problems keys stop working 3 times . Ice machine room door not working. Would I stay there again probably not.

Good

Liked: Location and cleanliness
Disliked: Long hallways. Room location. Sub par restaurants. Not a lot to do in hotel.

Fabulous

Liked: The bed was incredibly comfortable, and the space within the room was great - not cramped at all! I wish I would have had more time to use the tub!
Disliked: The light didnt work when we flipped the switch, so we had to search through the dark for another light source. When we did, the lamp shade was on the ground - not on the lamp. Then, later, as we were trying to watch TV, it would only stay on for 2 minutes and then shut off; it would come back on with the volume blaring (on a different channel, but always the same one) and then switch off again right away. We ended up turning it off to avoid the hassle.

Fabulous

Liked: The cleanliness of the restroom was great the tub was very deep, such as myself being 6 foot 1 inch and my wife being 5 foot even we both fit and the water reached over my shoulders and my knees didn't really come to far up out of the water so that was nice. Room-service was nice and it was only a 30 min wait for a late night dessert after them saying it may take up to 90 mins.
Disliked: The room kinda viewed more of the Hard Rock hotel rather than the ocean, i wouldn't call this ocean view at all. More like partial view of ocean and more of Hard Rock. The carpets also didn't feel very clean, I had to walk around in socks.

Definitely will not come back...

Liked: Did not expect to have to deal with a dirty room for the money we paid. Waited for over an hour for them to clean the room. Sheets had tears and stains on them the mattress cover had a huge stain( obviously from someone?s pleasure) that could be seen through the sheet. Bathrooms had hair in the tub, shower, and all on the floor. Drink stains on the table or dresser top. Air quit cooling during the late night : early morning . .
Disliked: Sorry, look at previous box. The view was great. This was supposed to be a relaxing, non stressful weekend getaway for us after 22 years of marriage. The $100 that was discounted for us, did not even come close to settling our disappointment

1st time couple at the...

Liked: The room had a great view, was clean, the restaurants were great, the slot machines were fun, the room rate was a very good value!
Disliked: We were 1st timers and had zero offers for help of any kind beyond check in.