Beacon Grand A Union Square Hotel

Exceptional

Exceptional

Noisy

Disliked: The noise from outside was very loud all night. Soundproofing was shocking. Housekeeping didn't show one day - and asked reception to organise - and told couldn't be carried out as short staffed. Fire alarm went off and all told to evacuate but saw member of staff half way down and asked him what going on - someone smoking in room but no danger. Went back to room - fire alarm went on again for few seconds. Not once was anything explained over tanhoy to us.

Exceptional

Liked: Amazing lobby and location

Wouldn’t stay again and wouldn’t...

Liked: The location
Disliked: Badly decorated, reception staff poor. Small room which I had booked a grand king, I would hate to see what a double looked like!

Exceptional

Great stay at the Beacon.

Liked: the hotel is nice. Good location. Enjoyed the food at the restaurant . Excellent staff. When traveling for work, I Will enjoy staying at this hotel.
Disliked: The bar upstairs was way too loud. Music was ridiculously loud. I had to speak loudly so my guests could hear me.

Will be back again and...

Liked: Just an amazing hotel all around. This is the only place I will stay when coming to the city. The staff is incredible, the rooms are clean and comfortable, and the bar at the top floor is wonderful for appetizers and elevated cocktails. Not to mention you’re a short walk away from union square.
Disliked: Nothing

Very good