Beach Green Hotel

Disappointed by every aspect of...

Liked: The guy that checked us in was the best part about the whole stay. Really friendly and helpful and introduced us to the dog who lives there
Disliked: Bright green emergency light which lit up the entire room made it difficult to sleep. I understand needing emergency exit lighting but does it not have a night mode? Beds were saggy and uncomfortable. Carpets and flooring throughout was in a dilapidated state. We were told food was served until 9pm on a Saturday but that they were busy that day with a wait on food, that’s fine, but when we went down at 4:30pm we were told the kitchen was closed for the rest of the day. Disappointing. We were told that breakfast started at 8am, but when we went down at 8am we were told it didn’t start until 8:30am. We returned at 8:30am and our order was taken. After 45 minutes the food had not arrived and we needed to leave as we had a long drive home. When we explained all of the above to the woman who did our checkout, she blamed first us and then every other staff member. Really disappointed by every aspect of the stay. Would not recommend.

perfectly located for our visit...

Liked: large, spacious room and friendly, helpful staff.
Disliked: maybe providing a shower cap and also the option of decaffeinated tea and coffee sachets on tea tray would have been good.

Good

Very good

Fantastic hidden gem, we will...

Liked: What a Gem. We stayed for two nights as our plans had changed. The Staff were fantastic, helpful and made for a relaxing stay. They made you feel at ease and encouraged you to relax. We had room 7, an attic room. Other than the multiple stairs (We are Oldies), it was a really nice room. Everything you require is on hand, beds are really comfortable, and we both slept very well. The bathroom is very well laid out and spacious. Breakfast was excellent, and we also had lunch. We had the "Small Plate" option, three plates for £20. The plates were far from small and excellent value for money. We had the Buffalo wings, Tacos, and cheese and bacon fries, all of which tasted lovely and had great-sized portions. We will definitely be back.
Disliked: Just the stairs, but we know what we had booked, and it's purely a matter of personal preference for older people. Next time we stay, we will look at one of the other rooms as we had a cheeky peek (rooms were open), and they all look really nice.

Very good

Very good

Liked: Staff were friendly and helpful. Room was very nice and clean and bed was super comfy. Towels soft and snowy white.
Disliked: On top floor with 3 long flights of stairs. Owner said if I had mentioned on my booking I was not good with stairs, I would have been given another room. I should have thought of that. Everything else was fine.

Exceptional

Liked: Staff was very friendly. The food was great and the room too.

Everything was ok

Liked: Room was comfortable with good view to the sea
Disliked: Parking was expensive (however, I could have declined and parked in public car park)