Be Poet Baixa Hotel

Overall enjoyed my stay at...

Liked: The property is like a small boutique hotel right in the middle of the tourist district. The front desk staff were super friendly and helpful. The room was not ready on time but there is a lot to do in the area so I just walked around for 30-45 minutes longer after getting there with the suggested check in time. The rooms are quite small but sufficient to accommodate 2 person. The washroom has no ventilation and has a very stuffy/moldy smell to it.
Disliked: The street is not accessible to cars, making it a little inconvenient for luggage carriers. It is right on the main street with lots of restaurants, cafes and bars so it can get a bit noisy. This didn’t bother me but something to consider for light sleepers.

Great place to stay as...

Liked: The location was by far the highlight of our stay! The staff were also very friendly and helpful.
Disliked: Included Breakfast wasn’t very good. And the sink in our bathroom didn’t drain well.

Our 2nd stay and thanks...

Liked: Location is excellent...our 2nd stay and would recommend this hotel again & again !
Disliked: Staff are excellent and friendly

Staff seem very welcoming when...

Disliked: We had booked two rooms for one night. On our arrival, we discovered that building works were happening right on the other side of the wall of the larger twin room. Large amounts of rubble kept falling down making it impossible to even stay in the room. We notified the staff who clearly must’ve known about the issue but didn’t seem to care very much. In the end one person on the desk offered to go round to the builders to ask them not to make too much noise. Needless to say, we didn’t use this room at all, although we did pay for it. The next morning just before checkout we went back to the room to see if it was still very noisy but the building work had stopped.

Exceptional

Liked: Amazing property and location. Awesome staff.

Superb

Incredible small hotel right in...

Liked: Staff was wonderful. Location is right on the main drag, very close to train station and metro.
Disliked: N/a

Exceptional

Liked: Small hotel in the great location.Room and bathroom were a bit small , but it was clean , has coffee machine and small fridge.The hotel has proper reception.

Exceptional

Liked: It is clean and comfortable
Disliked: A lot of noise coming from the street