B&B HOTEL Toulouse Cité de l'Espace Mouchotte

Pleasant

Ok for overnight stopover but...

Liked: Room basic but clean and comfortable.
Disliked: The noise. Someone was having a disco from their car, the smell of weed wafting through the window and very loud banging and screaming from children at midnight and beyond in room next door. No staff manning the premises after 9pm meant that nothing could be done.

Correct

Liked: Correct

Superb

Liked: Great location for visiting the Cité de l'Espace. Free parking is a plus. As with all hotels in the chain, the room was minimalist but functional. The staff were very friendly and helpful. Breakfast was simple but tasty and filling.
Disliked: A hairdryer would have been useful. There are several hotels from the same chain nearby, so it was a bit confusing to find the right one. It would be helpful to provide a bit more location information in advance.

Clean, Neat, Friendly Staff and...

Liked: Staff were down to earth, they welcomed us and guided to the rooms. The Breakfast was good and rooms were neat and clean.
Disliked: There was no lift, so I had to carry all my luggages to 2nd floor, if you are planning to visit then plan accordingly.

Exceptional

Bad

Liked: Heating is good
Disliked: No staff until 5PM Only way to check in before that is by physical bank card, not even the mobile phone or cash and they don’t announce that on their website or booking, I called the hotline that’s available and they said they couldn’t help me and that I have to wait until 5pm to pay in cash/with phone and enter the room , mind you I had to wait for hours in 2° temprature , awful, and later when i complained to the receptionist she didn’t do anything about it and pretended she doesn’t understand me (after having a full ongoing conversation in English , and I do speak french). And kept giving me b**** faces .Also the doors system is weird and didn’t work , it’s not easily accesible and the code failed several times , had to ask for a new code There was mold in the shower as well

Shockingly unhygienic - could not...

Liked: Size & parking outside the door
Disliked: Black mould on the bathroom shower & curtain! This is a SERIOUS HEALTH HAZZARD. Curtains skimpy and not blackout plus the outdoor flood lights SO bright impossible to sleep!! Bed uncomfortable and pillows lumpy & hard!

Superb

Liked: Was very easy access and good location
Disliked: The hallway and stairs not really clean