Bayview Wildwood Resort Ascend Hotel Collection

We loved our stay here

Liked: We had a great stayed here,Kids enjoyed the inflatable water Park and canoeing. There's so much things to do here. They had an indoor and outdoor pool, kids playground, a Game Room and kids fun zone are great for rainy days.my little one enjoyed the horse wagon ride and the Amanda's exotic animals .We purchase a meal plan for the whole stay ,food are great,buffet set up for breakfast and lunch ,for dinner you can order separately from buffet. They offered a 3 course meal . Overall, we loved our stay here ,will definitely back again.
Disliked: The only thing is we lost our phone stick holder, We're not sure if we left it in the room we are staying or in the beach .we just find out when we got home today.

Very good

Disappointing

Liked: Location LakeStaff Training rooms
Disliked: It was really dirty. We couldn’t make coffee in the room due to the dust and dirt in the machine we were charged 22$+tax for breakfast and we were really concerned about hygiene. Plates, cutlery, glasses everything looked dirty so we barely ate. Lastly, the walls are thin so we could hear everything and our neighbours wouldn’t stop making noise so we were woken up at 5 am!

Very good

Liked: This was our second visit. As usual, the place was clean, well maintained. The reception staff on training was welcoming. However the chief receptionist was rude, unfriendly and didn't even bother to keep an eye contact even when we asked her questions. She is a shame to the resort. Please keep staff who enjoy being in there.
Disliked: The receptionist.

Good

Exceptional

Very good

Great family friendly spot. All...

Liked: The lake view from our room was incredible. The entire team was so overly kind, helpful and made us feel so welcome. Anything we needed they were so attentive! The assortment of food and gluten free options for celiacs was great and Sooo appreciated! Kitchen and dining staff were attentive and helpful and very well organized.
Disliked: The pool area was renovated well but just far too much chlorine in the water that it was mercy and the smell was overpowering. A suggestion, to have a maintenance person checking it every couple hours to keep chlorine levels at a safe recommended level and the floors in there clean and dry especially with all the traffic during March break.

Superb

Liked: Very accommodating.