Bayside Resort Hotel Guest Reviews
Write a review
|0.8 miles from West Yarmouth centre|
Write a review
Mark Sat, 1 May 2021
Darren Tue, 27 April 2021
Diego Tue, 27 April 2021
Nicholas Sun, 25 April 2021
This entire stay was a...
Liked: The view in the last room we were moved to was nice.
Disliked: We arrived Friday evening around 9pm to check in an were told that our reservation could not be located, it must have been a glitch in the system as it had gone down the day before. When we finally got to our room we unpacked a bit, and got something for dinner. Then we checked out the hotel, took showers and it was getting late. Upon undoing the made up bed, and actually laying down in it- we realized the sheets were dirty. As anyone can imagine this absolutely disturbed and disgusted us. We had put our health, safety and business into the hands of bayside hotel only to be disappointed. The reviews we had read seemed great. And this is the first time we had decided to stay in a hotel since February before the pandemic. So at the very least we expected to rooms to be extra clean given the current status of this virus. We understand that traveling is at our own risk, but even prior to the pandemic- everyone who rents a hotel room expects clean sheets. At almost midnight we then had to spend 45 minutes trying to find a new room we could be moved to. Bob at the front desk was very helpful and concerned and did his absolute best to rectify the situation. So we got into our second room and settled in at almost 1am. To then have to check out the next day at 11 am pack all our things into the car, and return and unpack again at 3 pm. We were told that we would be able to speak with the manager Saturday. And then on Saturday we were told she doesn't come in on Saturdays. We were also told again that their "system must have glitched" and that they were so sorry it allowed them to place us in a dirty room. But our room wasn't visibly dirty at first glance. The bed was made and supplies were new. The next evening we checked into our last room. Our entire trip was spent moving rooms like musical chairs. Our "romantic weekend away" was ruined.
Anonymous Sun, 25 April 2021
Anonymous Fri, 23 April 2021
Liked: Great for families, great location..
Susi Wed, 21 April 2021
It were our first time...
Cathy Tue, 20 April 2021
Liked: Loved everything and it was close to everything stores, restaurants. We were there for my Daughters 18th Birthday and when we got there they had Balloons and a Birthday cars in the room when we arrived. It was so thoughtful of them! We will definitely come back!!
Disliked: The pool rules we stayed 2 nights and it was so hard to get a 1 hour slot in. The employee was amazing tho about it so I still can?t complain. At night 10-11 the pool is for Adults only and some families have the employee a hard time leaving with their 6 + kids so we could relax. We only got 1/2 of the beautiful pool
Anonymous Mon, 19 April 2021
Worst hotel experience to date!!
Liked: Room was clean
Disliked: The room was located next to the pool, across from vending machine and next to a stairway. We were a couple with no children. We should have been put somewhere further from all the commotion.
Amanda Mon, 29 March 2021
Great family resort, perfect location...
Liked: Pool was warm and clean, room was perfect for our needs as a family of 5 (2 adults, 3 kids). Front desk was attentive with extra pool and room towels.
Disliked: Even though COVID is going on, there is a big room for improvement w breakfast service and speed especially knowing how many rooms were booked for a kids hockey tournament in the area it was the only issue during our stay.