Baymont Inn & Suites by Wyndham Groton-Mystic

DO NOT RECOMMEND

Liked: Staff seemed nice however only interacted with receptionist.
Disliked: Hotel was not what is shown in pictures. Hallways smelled horrible. Hot tub was blocked off by yellow tape. Outside view of hotel was run down and seemed to have sketchy people hanging around in parking lot. Did not feel safe staying there with young child as we felt we were being watched.

Bad

Did not enjoy the conditions...

Liked: Location was decent with restaurants and shops close
Disliked: Pool was no clean, building was very run down with many damages in room. The host at the desk asked if we would down size to a king room with 1 bed when we had 5 guest and had reservations for 2 double beds. Unacceptable

Below average

Liked: Not much. I slept good.
Disliked: Smells bad. Poor quality. Do not stay. Old and decrepit.

Superb

Liked: Great service and convenient location.

It was dirty , the...

Liked: Nothing.
Disliked: It was so dirty.

Pleasant

Did not feel safe or...

Liked: Nothing. Well there was parking. So that’s a plus.
Disliked: Where do I start? I do not leave reviews. But this cannot go without alerting other folks. I’m surprised that Wyndham has its name on this ‘hotel’ more of a motel vibe. It’s definitely not 3 stars, more like 1. The common areas were not clean, well lit or smelled good. The pool and or hot tub was being repaired. Definitely some shady characters as you entered this establishment for checkin. Almost resembling a pimp situation. We definitely got tricked by the photos. The owners need to invest into this property.

I think if they had...

Liked: Location was good.
Disliked: Room service was poor. Started with 3 towels, 2 hand towels, and a floor towel. 1st night they took my floor towel, hand towel, and regular towel and no replacement. 2nd night I used a hand towel as my floor towel, housekeeping came in and took that towel and the 2nd towel and no replacements. By the 3rd night, I had no floor towel or hand towel… just my last towel to use. I didn’t bother asking for towels at the front desk cause I would get back late and tired and didn’t want to deal with it. And they never cleaned out my trash or never did my bed. I figure either you do it all right or just don’t do any of it. Also I was told their breakfast layout was only on the weekends and weekdays was only coffee… for that I just would make my own coffee in the room…. Again either do things right or don’t do anything at all and don’t advertise that breakfast is included when there is none. I understand the hotel is under renovation but no reason to have light bulbs not working or the light in the gym flickering to where you can’t workout.