Baymont by Wyndham Kalamazoo West Guest Reviews
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Dr. M.A. & Mrs. Moradi, Grand Rapids
We stayed over for WMU graduation at Miller Auditorium. We had a very pleasant stay and the staff was exceptionally friendly and customer service oriented. We stayed in the jacuzzi suite and everything ran very smoothly, the room was comfortable and we would definitely book at the Baymont again!
Liked: We had a very positive experience!
Pierce Thu, 10 July 2025
I will never stay at...
Liked: Terrible
Disliked: Not enough choices and no protein
Michael Sat, 5 July 2025
Poor
Brian Fri, 4 July 2025
Bad
Thomas Fri, 4 July 2025
It pretty much sucked
Liked: Awful
Disliked: Everything could have been alot better
Teresa Thu, 3 July 2025
It was a good stay
Liked: It was clean staff was really nice
Disliked: Parking lot needs fixed
Victoria Tue, 1 July 2025
Poor
Liked: Easy to access & check in.
Disliked: Ac barley worked. Every single thing in our room was unplugged. Our sink didnt drain. There was no screen or security measures on our 3rd story window (wasn't a big deal for a trip with adults but as a parent I wouldn't bring my kids)
Luis Sun, 29 June 2025
Bad
Liked: Staff was great trying to help me in the situation the my family and I was.Bed has a bed bug the first day they wa unable to change my room next day I talkes to the manager she just apologizes then later in the night I came back try to open the room but they change us frotm that room because they spray it. They did not call me to tell me and I still have belonging at that room.
Disliked: Toilet has problem to flush and the room has a bed bug the first day they were unable to change my room next day I talked to the manager she just apologizes. I left to visit my son then later in the night I came back try to open the room but they change us from that room because they spray it. They did not call me to tell me and I still have belonging at that room.
Anonymous Fri, 27 June 2025
They took my money and...
Liked: Nothing
Disliked: Everything
Linda Thu, 26 June 2025
The room itself was nice....
Liked: Not much of a selection for breakfast. Only waffles or cornflakes or bagels or yogurt.
Disliked: Need More staff. No coffee pot in room. Mattress cover did not stay in place. Only lots of hair conditioner in bathroom and half used shampoo no lotion.
Anonymous Tue, 24 June 2025
Rude staff, dirty room, smoked...
Liked: Nothing
Disliked: Everything