Baymont by Wyndham Springfield IL, Springfield

0.5

Poor - 0.5 out of 5

William Fri, 26 April 2024

Bad

Very good

Liked: It Was Some Problems. Drugs. Smelling in my. Room. This. Pass. Sunday. April 21. And. 22. And. 23. Could. Hardly breath. I told the manager. More. Then one. Time he took my number. But has. Not. Called. Are. Credit money some money. Back. From. Tommie. Brown. Jr. And. Bren. Brown

Will never stay here again.

Liked: Bed and Pillows were comfortable. It was a quiet hotel.
Disliked: The remote did not work the tv. The cord to the telephone was broke, we could not call front desk. The bed had no blanket only sheets, so we were cold. The pool was not operable and able to use and there was no continental breakfast as advertised when I reserved the room.

Ok but i wont do...

Liked: Coffee pot broken, no breakfast as advertised and the plugs on the bedside lamp did not work. Remote control had no cover over the batteries and barely worked
Disliked: 1st rm i got was under construction had to get a different room. Roaches crawling in hallway on 3rd floor wall

Superb

Don't believe the scammers on...

The room was dirty and...

Liked: The air conditioning worked, and the water pressure was nice in the shower.
Disliked: The room wasn't clean, the towels were heavily stained, power strips were plugged into power strips, toilet paper was stuffed into a hole in the wall where cords were hanging out, breakfast was closed, and the pool was closed.

It was very disappointing and...

Liked: I liked the tub in our room.
Disliked: There were two reasons why we booked this hotel for our honeymoon. The first reason because it advertised it had a pool. When we get there, there is not a pool open and it was drained. The second reason was because it was advertised that there would be breakfast. There was not any breakfast.

Not returning to that hotel.

Liked: Bed was comfortable.
Disliked: Parts of the room were moldy and dirty. The website said that there would be breakfast available but there was no breakfast.

It was Horrible!!! If corporate...

Liked: Nothing. The room Was in horrible condition.
Disliked: The room had a stained and broken shade, 1 light didn't work, the curtains were falling off of the rod. The ceiling in the bathroom over the shower was falling down. There was black mold in the bathroom & the toilet wouldn't flush unless you held the handle down for 2-3 minutes. There were cracks in the corners at the floors and the baseboards were molding, stained & filthy. The light in the vanity area was dirty. The ice container was dirty so we didn't get ice. They were not serving any breakfast & the pool was closed. I had booked the room for 3 nights, but got called back home due to a family emergency & they wouldn't refund 2 of my nights. The gal at the front desk was very rude and not helpful at all. I had to leave so didn't get any help. She told me that she would have the manager call me. I've never received any calls, & had the front desk gal write down my name & phone number. I have many pictures but this email will not upload them!!