Baymont by Wyndham Salem Roanoke Area

We were pretty disgusted and...

Disliked: We had to ask for clean sheets and comforters because there was huge brown spots on it, the bathroom still had where someone had gone to the bathroom and not flushed, there was a dead bird in the small pool, the bathtub backed up and took 12 hours to drain, and there was no working phone

So so

Liked: I love that fact it’s close to the softball fields my daughter had to play at
Disliked: I asked for an early check in and told that wasn’t an issue, I even got an email confirming it upon arrival they tried putting us in three different rooms that where fifty with trash and towels everywhere. The owner never once said I am sorry let me refund one night no instead he got loud and smart with me like it was my fault that his housekeeper didn’t do his job , hire better help . Lauri at the front desk is amazing, she is the one who makes staying there worth it.

Pleasant and affordable

Liked: Convenient location and room, good breakfast, comfy bed
Disliked: The pool needed cleaning, there were some holes in the walls, and the hallway smelled like cigarettes

Exceptional

Liked: Lorie was the best person running a front counter to any hotel I’ve stayed at.

Disappointing

Poor

Staff member Laurie was awesome!...

Liked: Nice place. Secluded, but close to the highway. Gas nearby. Nice breakfast.
Disliked: Pool steps were VERY slippery and dangerous!!!

Great for what I needed

Liked: First of all, the person who checked me in; was wonderful friendly and helpful. I wish more hotels would hir people like her. Unfortunately, I do not remember her name. I checked in around 6PM on Saturday night.
Disliked: I thought the breakfast could have been better selection

Very good