Exceptional

Liked: Everything
Disliked: Nothing

Very disappointed with lack of...

Disliked: Our room was not clean nor has it been clean for some time. Urine on floor around toilet. We wore sandals in shower as it had hair and mold in corners as well as long time build up of yuck. There was hair in our bed and on pillows. The overall appearance of the room looked good until you went into bathroom and turned down bed. The outside of hotel looked nice as well as check in area. Young lady at counter was nice and helpful about surrounding area.

Bad

Liked: Nothing. my reservation was irrationally refused as I ?lived? in pueblo at the time. I reserved it as I was moving from pueblo to denver. So even though I was beat after moving all day - my bed was in storage, my RESERVATION was refused.
Disliked: See above after nothing. I don?t like the tiny brain fearful irrational management nor the meek, rigidly stupid desk attendant.

No desire to stay at...

Liked: Nothing from the minute I arrived to front desk To the moment I checked out
Disliked: Dirty rooms Rude Customer Service Breakfast very poor No coffee ready Broken waffle maker both mornings No refilling of breakfast items Not enough food for the guests People in the hallways very loud at 3/4/5 in the morning, no staff present to quite them down Way BELOW Windham Standards

Good

Disliked: Towels

Poor

Very good

Liked: Very comfy bed.
Disliked: Breakfast room closed due to Covid. A bagged bunch of items offered instead.

Bad

Liked: Good parking spot.
Disliked: The room was dirty and the shower had human hair all in it. The manager( who lied and said she was the owner) was rude and accused us of doing it to the shower but she hadn?t even talked to her staff who saw it upon check in. Asked to be compensated for my inconvenience and was told u slept in the bed. Had to ask 3 times for someone to clean it out. The most horrific hotel experience ever and I?ve been traveling for over 30 years.

Exceptional