Baymont by Wyndham Norcross Atlanta

Great value for clean, nice...

Liked: The staff was courteous and friendly. The facility was clean.
Disliked: The location was great. Close to Stone Mountain and shopping and dining.

We want be going to...

Liked: Nothing, they don’t know or understand the ADA law, or don’t care. No one has ever tell me I need my service animal papers.
Disliked: Nothing was said about a fee for my service animal. Nor a $100 deposited for a human. Was told this when I called Sunday am, wanted to make sure there wasn’t any more fees I needed to know about. Plus I needed a 1 st floor room due to having knee surgery. We got there from driving 5 hrs. My fiancée went in because the room was in his name.He came back out and told me that they was going to charge us 1 st it was because of my Service Animal, then when I went in and gave her the rules of a ADA service animal then it went to being a human charge because their was 2 of us.

Good

Liked: I liked the price of the room.
Disliked: I thought breakfast was included in the stay, but there was no breakfast. Although the TV was a flat-screen, it was old, and the picture was not clear.

Exceptional

Liked: This hotel was very clean
Disliked: The staff was very nice and respectful☺️

Horrible

Liked: Zero
Disliked: everything, the location, the room that facing the parking lot which it said all rooms are facing the pool, old furnitures, a torn chair, a noisy refrigerator, no luggage rack, no coffee maker, worn out elevator, no breakfast. It was totally different than what i saw all the pictures and descriptions from "booking.com". i have to go through repacking, make another reservation, and moved. What an exhausted experience as seniors. Never again!

Exceptional

Liked: Everything was lovely and the staff went above and beyond to make my stay feel like home!! ( Especially the lady at the front desk)

Exceptional

Superb

Bad