Baymont by Wyndham Norcross Atlanta

Poor

It was a great and...

Liked: The location was great everything was very clean. The staff came by the rooms to restock and give us clean towels.
Disliked: The breakfast was in to go bags but everything else was great.

Exceptional

Very poor

Liked: It was quiet
Disliked: The room was nasty old the door would close all da way had a big crack in da door I guess it had been kicked in da pool was closed it was to high for the way it was I was on the back said of the hotel had to park on da back side and walk around to the front to go to da room I wouldn’t go back I paid for the week when I left they said I couldn’t get my money back cause I was a weekly rate

Objectively I didn't like it,...

Liked: None
Disliked: Cockroaches, torn sheets, stained curtains, broken furniture - you can get hurt, very little light. A tiny tube of shampoo for 4. Breakfast is just a paper bag with water and a snack.

It was ok the staff...

Liked: The property was very clean
Disliked: The breakfast was a brown paper bag with a small bottle of water, bottle of juice, oatmeal cream pie, package of crackers and a granola bar.

Great value for clean, nice...

Liked: The staff was courteous and friendly. The facility was clean.
Disliked: The location was great. Close to Stone Mountain and shopping and dining.

We want be going to...

Liked: Nothing, they don’t know or understand the ADA law, or don’t care. No one has ever tell me I need my service animal papers.
Disliked: Nothing was said about a fee for my service animal. Nor a $100 deposited for a human. Was told this when I called Sunday am, wanted to make sure there wasn’t any more fees I needed to know about. Plus I needed a 1 st floor room due to having knee surgery. We got there from driving 5 hrs. My fiancée went in because the room was in his name.He came back out and told me that they was going to charge us 1 st it was because of my Service Animal, then when I went in and gave her the rules of a ADA service animal then it went to being a human charge because their was 2 of us.

Good

Liked: I liked the price of the room.
Disliked: I thought breakfast was included in the stay, but there was no breakfast. Although the TV was a flat-screen, it was old, and the picture was not clear.