Baymont by Wyndham Lake City, Lake City

4.5

Wonderful - 4.5 out of 5

Sherri22 Thu, 25 April 2024

Superb

Exceptional

Liked: Great staff and clean rooms

Exceptional

Don't. Just don't.

Liked: The front desk staff was super nice and helpful. I cannot thank her enough for being so kind to us, especially when we discovered that our room still was not clean at 830pm. We were not happy, but she was great!
Disliked: Our room still was not clean at 830pm when we tried to check in. Plus room 204 (ours was supposed to be 202) was smoking in their room; I know this because I saw the female come out of her room with a cigarette lit in her mouth. The group we travelled with also reported bugs in some rooms, while others had a shower head fall off during their shower. Other rooms smelled like smoke.

Bad

STAY WAS HORRIBLE

Liked: DIRTY ROOMS ...PHONE AND TV DID NOT WORK
Disliked: EVERYTHING DIDNOT WORK

Worst hotel ever & filthy...

Disliked: The pillow cases & sheets on bed was filthy the refrigerator was dirty when I went to iron my clothes I moved the iron there was a needle under the iron there was hair in the tub looks like pubic hair my brother room look like someone was sleeping in the bed already his tv didn’t work we came from out of town to lay my sister to rest & I couldn’t find another room it was a disgrace & I would never recommend this dirty hotel to a homeless man if they was in a box I tell them your box cleaner then that hotel when I complained the people at the desk didn’t apologize or try to offer anything u guys have the worst employees & dam sure have the worst housekeeping fire them & try to retrain others or matter fact shut this hotel down cause I will continue to write bad reviews only crackheads or drug users need to be here thank you Sandra I was in room 103

Bad experience. Dirty run down...

Liked: Didn't eat there due to how we were discussed with the rest of the facility.
Disliked: First room was run down and dirty. Headboard on bed was filthy with spots on it. Desk chair material was so bad were your head would be material was falling apart and shoul have been in the trash long ago. Pool and hottub were empty and not used for a Long time. Should be a 1 star hotel. Second room had not rolling chair and shelf ripped off wall in bathroom with holes left were it should be. Head board on bed was at least clean.