Baymont by Wyndham Kalamazoo East

My overall review of Baymont By Wyndham Kalamazoo East is poor. Don't waste your money; spend an extra 25 bucks and stay in something better.

Liked: Ease of checking in.
Disliked: The room was so small I felt as if I slept in a closet and the water from sink and shower came out brown. Also you could see the light of day under our rather crappy door. Only one bath towel per person and they were very thin. At 8:30 am there was nothing left to eat except the very small muffins that were dry.

One night stay; quiet; did not take advantage of free breakfast - slept in. Very accommodating with early check in and late check out. Staff very friendly!

Liked: Close to the venue and easy to get to off the highway.
Disliked: Bathroom not as clean as I would prefer. Vent needed cleaning and there was hair throughout.

Liked: Awesome pillows, mini fridge and microwave.
Disliked: The air/heater made a funny smell.

If your on a extreme...

Liked: The desk staff were aware and welcoming.The check in and check out staff were honest and straightforward that Area has a high level of clientele that Party and abuse property creating elevated Local Police visits No Bugs or extreme in room floor issues. .
Disliked: No Breakfast, area was present but only a juice dispenser was active.Inference seen - Denny Restaurant trifolds left all over the lobby end tables instead.Elevator floor was extremely filthy, smell of wet animalHallway carpet was extremely soiled , peeling from wall and walls had wallpaper damage with sports of possible water damage. Entry lock was missing exterior top enclosure cap., White construction dust in most room entry thresholdsAir exchanger unit power cord appears to have been improperly patched and is exposed to guest view Based on exterior entryway, and variety of damages patchesd and improperly patched , we could only presume the location struggles to keep up with guest created chaos and damage resulting in overall reduced property condition.We were made aware on arrival that cash ONLY retainer was required to complete check-in and would be refunding in AM provided the stay incurred no incidents or issues. (no this was not allowed to be held by Charge plate)We committed to the stay based on proximity to our planned activities the following day.However As we wont be holding a hotel party , or trying to sneak a prom or college event group into a room at any future date we will be skipping this property in the future and we felt the Property Management might need supporting facility operations training in order to conform to Wyndham standards or expectation guidelines, or Maybe they are following expectations that are lower than we expected. Be aware Old Cork St. on north side next to Arby's is proper entry, the south side Old Cork St is a Dilapidated improper entry.

Very good

Bad

It was nice

Liked: Surprised by cleanliness and comfort of the room
Disliked: Having to drive around looking for an ATM for the 50$ deposit

Bad

Liked: When I got there that hotel did not have a room available. It should have denied me the reservation online.

Bad

Absolutely horrible! I was not...

Liked: I was overbooked and still haven’t received my money back. I did not stay and I am extremely angry.
Disliked: I have not been refunded for a day that I was overbooked for and was told it could take up to two weeks to receive my money

Superb

Terrible would not recommend

Liked: The pool was a nice amenity
Disliked: Not knowing there was a 50$ deposit requiring cash and having to walk a mile to a gas station to use a ATMHomeless living in woods on property, elevator for my disabled partner out of order.trash and debris and broken doors everywhere .No remote for tv