Baymont by Wyndham Jacksonville/Butler Blvd

Nicest hotel I've stayed in and the staff were very friendly and made our stay a pleasure. Will definitely be staying here again on our next trip.

Liked: Clean hotel and nice staff.

I thought the hotel was nice. Good location and clean. I made a reservation weeks in advance for 2 double beds - I had 4 people on this trip. Got my confirmation, all is good, checked in and when I went to the room it had 1 king bed! They did bring blow up mattresses and changed our room in the morning. I will stay again but will confirm my room type prior to arrival.

Liked: They were friendly and helpful.
Disliked: Did not get the room I reserved.

I had booked a room with double beds. Upon arrival they gave me a single bed and an air mattress. I PAID for a double, not an air mattress. Once in the room, no towels were in the bathroom. Food was left in the microwave from a previous occupant (have pictures of this). Room was obviously not thoroughly cleaned. Was told at front desk at check in that my booking was sent for a "single bed" which I have picture proof that I paid for a double bed. Upon check out was told that we had "double beds" which leads me to believe I was lied to. I will be calling the manager and complaining.

Liked: Good breakfast.
Disliked: Sleep on an air mattress; food left in microwave; no towels at all in room.

Cost versus facility isn't good

Liked: Staff were very friendly
Disliked: The hotel is worn out and needs remodeled. The free breakfast isn't much to be called breakfast

Very good

Liked: Clean inside Breakfast burritos were very not so good, Breakfast could use a little upgrade There was constant smoking right next to the front door and dog poop always on the sidewalk
Disliked: Smoking at the front door and dog poop always on the sidewalk Also, advertising said near the beach This is nowhere near the beach

Nice, peaceful

Liked: Property peaceful and is in a good area. Receptionist Michellene is the best. She’s always nice and very patient. She is very polite and always got a smile on her face.
Disliked: N/A

Exceptional

Liked: The staff was so pleasant and nice very helpful
Disliked: The first room I was in smelled like mildew but they moved me to a different room. Immediately

Exceptional

Good

Exceptional

Liked: Close to slit of places to eat
Disliked: It was very clean the staff was really nice

Exceptional

Liked: Very helpful employees

Un-matched Professionalism

Liked: The lady on shift that checked us in on Friday June 27th @ 11pm was exceptionally well prepared. We had 13 rooms with our group and she didn't bat an eye. She had our room keys ready when we got there and got us finished up without a hiccup. The manager on shift during the day on Saturday and Sunday was so professional and family oriented that she called us by name when we walked in or out through the lobby. She called us any time there was something that seemed a little off (just in case). You dont see many like her.
Disliked: The rooms were a little dated but with the professionalism shown by the staff members, I wouldn't hesitate to stay there again.