Name: Baymont by Wyndham Jacksonville/Butler Blvd
Address: 7030 Bonneval Rd., Jacksonville, FL
Telephone: (888) 420-1647

Nicest hotel I've stayed in and the staff were very friendly and made our stay a pleasure. Will definitely be staying here again on our next trip.

Liked: Clean hotel and nice staff.

I thought the hotel was nice. Good location and clean. I made a reservation weeks in advance for 2 double beds - I had 4 people on this trip. Got my confirmation, all is good, checked in and when I went to the room it had 1 king bed! They did bring blow up mattresses and changed our room in the morning. I will stay again but will confirm my room type prior to arrival.

Liked: They were friendly and helpful.
Disliked: Did not get the room I reserved.

I had booked a room with double beds. Upon arrival they gave me a single bed and an air mattress. I PAID for a double, not an air mattress. Once in the room, no towels were in the bathroom. Food was left in the microwave from a previous occupant (have pictures of this). Room was obviously not thoroughly cleaned. Was told at front desk at check in that my booking was sent for a "single bed" which I have picture proof that I paid for a double bed. Upon check out was told that we had "double beds" which leads me to believe I was lied to. I will be calling the manager and complaining.

Liked: Good breakfast.
Disliked: Sleep on an air mattress; food left in microwave; no towels at all in room.

Lovely hotel to stay in.

Liked: Clean and well maintained. Lovely friendly welcome and all staff pleasant, polite and helpful. Comfy bed, spacious room, good shower and nice, generous supply of toiletries. Breakfast was constantly restocked and enough choice so there was something for everyone. Really satisfied with everything especially considering the price paid.
Disliked: Trying to find things for possible improvement consideration.... Slightly bigger bath towels would of been nice & a magnifying shaving mirror.

Bad

Horrible

Liked: Price is reasonable
Disliked: The breafast buffet is horrible. All ultraprocessed carbs no protein option. The same food everyday. No variety

Horrible

Liked: Price is acceptable
Disliked: Breakfast is so bad. No protein choices, Ultra processed food and same menu everyday

Exceptional

Liked: Central location, very clean property, courteous, friendly helpful staff.

Bad

Liked: Nothing
Disliked: I only stayed 1 night out of the 3 paid for, refused to give me a refund. The pictures on booking.com was false. No lounges at pool, it was small and no tables. The room smelled of mold/mildew.