Baymont by Wyndham Jacksonville/Butler Blvd, Jacksonville

Nicest hotel I've stayed in and the staff were very friendly and made our stay a pleasure. Will definitely be staying here again on our next trip.

Liked: Clean hotel and nice staff.

I thought the hotel was nice. Good location and clean. I made a reservation weeks in advance for 2 double beds - I had 4 people on this trip. Got my confirmation, all is good, checked in and when I went to the room it had 1 king bed! They did bring blow up mattresses and changed our room in the morning. I will stay again but will confirm my room type prior to arrival.

Liked: They were friendly and helpful.
Disliked: Did not get the room I reserved.

I had booked a room with double beds. Upon arrival they gave me a single bed and an air mattress. I PAID for a double, not an air mattress. Once in the room, no towels were in the bathroom. Food was left in the microwave from a previous occupant (have pictures of this). Room was obviously not thoroughly cleaned. Was told at front desk at check in that my booking was sent for a "single bed" which I have picture proof that I paid for a double bed. Upon check out was told that we had "double beds" which leads me to believe I was lied to. I will be calling the manager and complaining.

Liked: Good breakfast.
Disliked: Sleep on an air mattress; food left in microwave; no towels at all in room.

Exceptional

Very good

Liked: There was cereal, yogurt, coffee, juice, eggs, meat option, breads, biscuit and gravy. The food was good, the breakfast area was limited to 3 guests at at time in order to minimize covid exposure
Disliked: The hotel is a bit dated and could use some fresh pain in the rooms. My room, the wallpaper was peeling, the toilet was separated fronte wall and wobbly where when you sat on it, it rocked back and forth with your movemenet,

Very good

Liked: Great
Disliked: Great

Good

Liked: Cleanliness
Disliked: Breakfast

Very good

Dirty

Liked: Nothing
Disliked: This place is nasty. It stinks of cigarette smoke & weed. There was splatter of some kind of substance all over the walls. The floors were sticky. The shower rod was coming out of the wall broken. They population that was staying there partied all night and were very loud. It was a horrible experience and I couldn?t wait to get out, take a hot shower, and burn the germs off of me. Disgusting. Do not waste your money.

Poor

Liked: Location close to my destination
Disliked: Deceiving pictures online, the hall smells bad. Tub, fixers rusted. Walls dirty. The bedding uncomfortable. No military discount

The Hotel as a whole...

Liked: The BEDS were very comfortable
Disliked: Too many guest not wearing mask.

Disappointing

Liked: Location
Disliked: Mold against the walls in the bathroom and yellow stains on the door frameWindow lock not workingDoor lock brokenSand in bed closest to bathroom

Trust me, pay the extra...

Liked: The price
Disliked: The pictures online are deceiving. The hotel was like a pig with lipstick on. It?s very old and once inside, you could tell a lot of the amenities were dated. There was hair in the tub, the bathroom is the size of a closet, there was a applesauce container that was left in the hallway by the elevator for a whole day before someone moved it. A nasty, bloody bandage on the floor of the elevator. The desk in the room was sticky and to put the icing on the cake, one of the guest was having an all night long party and smoke out the entire 3rd floor.