Name: Baymont by Wyndham Henrietta/Rochester
Address: 905 Lehigh Station Rd., Henrietta, NY
Telephone: (888) 420-1641

Baymont by Wyndham Henrietta/Rochester Guest Reviews

Overall Average Score:

Disappointing (2.2 out of 5)

Write a review

Good place for the money.

Liked: Staff were very pleasant; bathrooms were clean.
Disliked: The sheets were stained and the room smelled stuffy.

It was good! Will definitely...

Liked: The location was quiet; personnel were nice and courteous.
Disliked: The first room was extremely dirty; the room looked like someone had just checked out. The sheets had some sort of liquid dirt and the smell was horrendous. I went downstairs and spoke to the front desk lady and she apologized and gave me a new room downstairs. The new room was clean but it was not what I paid for. I paid for a suite with a living room; I ended up with a regular two-bed; and I was not offered any discount for a room downgrade. Staff were professional and handled everything with grace even though their manager were not present at the time. Breakfast was good.

Passable

Liked: The staff was very helpful and did their best to make us comfortable.
Disliked: The room was dirty, walls and all, and so were the new sheets and linens we requested as the ones we saw on the bed were all stained. They did offer us another room, but we weren't confident it'd be any better.

Very good

Poor

Passable

Disappointing

Good

Poor

Disliked: Marijuana fumes filling my room from an adjacent room after midnight.

Mixed Reviews

Liked: Beds were very comfortable
Disliked: Not the cleanestBreakfast was not replenished. I was downstairs by 7a & the food was already gone.

Passable

Liked: It was cheap
Disliked: We stayed in 2 different rooms. There were problems with both; ac didn't work, windows shade was jammed up, remote didn't work...everything but the shade was resolved, but I was exhausted and had to walk to the front desk 4 times fir these issues