Liked: Everything was average.
Disliked: TV was small and the remote hardly worked but we did not watch much TV. Keycards had to be reprogrammed twice.

Liked: Clean room; courteous staff; easy to get to venue via Uber.

Too expensive for just a room. Ice machines didn't work; the vending machines for beverages were empty and according to staff had been for two weeks. Only had half of the breakfast items available.

Disliked: Vending machines empty; ice machines didn't work; breakfast was only half available. For the price of this hotel I was very disappointed and will not stay again!

Liked: Room was clean. Sean at the front desk was wonderful!
Disliked: Wireless did not work in the room. When we turned on the heat, it smelled like burning hair, and dead things. Maybe the filter needed to be changed. It was early fall.

Exceptional

Vomit covered sheets

Disliked: Arrived to the hotel at 3pm for check in and our room was not ready, had to wait an extra 30 minutes for our room to be cleaned. Got into the room and started checking the bed like I do in every hotel and there was a huge stain on the mattress pad. Looked like vomit due to the location and that it had possibly been there for awhile. Went back to the front desk to get our bed changed again and waited for housekeeping to come. They sent one small girl to change a whole King sized zippered mattress pad buy herself, my husband ended up helping her because there was no way she was gonna put the new mattress pad on by herself. Breakfast was very underwhelming and neither of us felt comfortable trying the ?hot food? so we stuck with pastries and cereal. I would not stay at this hotel again or recommend it to anyone, It needs a major overhaul.

Exceptional

Disappointing.

Disliked: The cleanliness of the rooms, or lack there of, literally gave me a panic attack. The floors were not vacuumed, dust everywhere, and the BEDS/BLANKETS WERE STAINED beyond what you could imagine. I also found black hair/dirt embedded in 3 different pillows. I did not feel anything had been washed properly, if at all, and spent money at Meijer on other blankets and cleaning supplies so I could get through the night. Never will I ever stay there again. You REALLY need to allow your housekeepers more time to clean the rooms and be much more thorough. No one should ever have to go through that.

Disappointing

Superb

Liked: The staff
Disliked: Not enough fast food joints open after 11 pm

Exceptional

Liked: Great location. Wonderful helpful staff. Very clean hotel with comfortable accommodations.

Pleasant and enjoyable

Liked: 2 bed firmness, (one soft-one firm) great breakfast, cleanliness, coffee availibility 24 hrs, friendly staff.

Poor

Liked: The staff was friendly
Disliked: Felt dirty