Bad

Liked: The beds were comfortable.
Disliked: The worst stay ever. Staff were inexperienced , place was dirty. Our room wasn't ready and we didn't check in untill 8pm. Room was not cleaned . No breakfast as advertised. Got breakfast in a bag the second day after asking. Filthy everywhere. No apologies from staff. This hotel should be condemned by the Health dept.

Passable

Disliked: Room wasn't clean and I always request the 4th or 3rd floor and always get the 2nd floor. Mattresses hurt my back.

Exceptional

Very good

Disappointing

Liked: We have stayed here many times?see next comments
Disliked: Holy it was a disaster in the lobby, I appreciate renos, but I was standing in rubble. Front desk couldn?t process payment until it finally worked, blamed us initially, but it was obviously there system.We have stayed here a lot, but we will not be going back in the future, hotel has degraded a lot, but fees have stayed the same.No breakfast, which was included in the stay agreement.

Pleasant

Very poor

Liked: the room so so smelly, and the front employee was rude with us when we checked in. I told him that we send a request to check earlier into our room cause we came from Canada for a wadding in Flint, but he refused to let us check in cause as he said he didnt receive our request for earlier checkup. he was rude and i had to go for a friend's house to get ready for the wedding

Very good

Liked: comfy beds and pillows, nice hot tub and pool room
Disliked: pool wasn?t heated and they were renovating so there was no breakfast

Exceptional