Name: Baymont by Wyndham Easley/Greenville
Address: 211 Dayton School Rd., Easley, SC
Telephone: (888) 420-1655

Unexpected charges to my debit...

Liked: The pool area was ok. The pool itself was small and not in great repair but we had it to ourselves most of the time. The breakfast was ok. Decent selection for such a small motel. They hade sausage links, eggs, bagels, muffins, toast, cereal, yogurt, and a waffle maker.
Disliked: The room was not clean at all. There were stains on the mattress, cobwebs all over the room, dirt and grime around the door handles to the room door and the bathroom door, and the walls were dirty. The front desk staff was not very nice and instead of a normal hold for incidentals, I was told that they would debit a $150 deposit from my bank account on top of the room rate because I used a debit card instead of a credit card. Not a hold but actually withdraw the money and refund it upon checkout. When I checked my account they actually charged me a $250 "damage" fee right after checking in. I asked the staff about it and they denied it, stating that the charge was from booking.com. I called booking.com and they called the front desk and had them remove that charge. They confirmed that it was in fact the hotel that charged me, not the website. The motel staff never apologized or even acknowledge what happened. It was overall ok for the money but I won't be staying there again because of the debit card policy and apathetic attitude of the front desk staff.

Exceptional

Liked: Location,staff,comfort
Disliked: Tv remote didn't work but not a big thing. We were tired anyway.

Both receptionist were very nice...

Liked: It was a nice variety and the area was very clean
Disliked: No towels at pool

The conditions were so bad...

Liked: Breakfast was good.
Disliked: I booked two rooms. One room had no hot water. The other room had a terrible reeking smell. We were able to move into different rooms for the night. All of the rooms that we observed were dirty and run down. We stayed one night instead of the original two nights that were booked.

Restful.

Liked: The people were great. The facilities were clean.
Disliked: My son is handicapped, not feet, and uses a wheelchair. They put us in a second floor room, while looking at him and his wheelchair. Upon changing the room, we did get a first floor, but there was no tub, so my son could not clean himself. He needs a bathtub. The only items on the breakfast were sugary cereals, and bread products. We don't eat these so the breakfast had nothing for us. Don't advertise the free breakfast that you don't have.

Worn, dirty, out dated, and...

Liked: It was close to the location I needed to be in.
Disliked: There was no hot water the entire duration of our stay. The room needed to be remodeled. The bathtub was filthy and has a ring. The mini fridge had major frost inside to the point you couldn’t fit a bottle of water in the freezer part and the fridge made loud popping sounds all night. The security lock on the door was broken and when the door was closed you could see daylight through. Breakfast was from 6-9am we went at 6:30 and everything looked like it was reheated from the day before. The food looked so bad that we left and bought breakfast. The brightest point of the entire stay was the woman at the front desk. She had great customer service, but other than that I will never stay at this location again.