Baymont by Wyndham Decatur

Pleasantly surprised.

Liked: Check in/out was painless. Had an issue where I was double-billed by Booking & the hotel. Hotel manager gave me a full refund and said they would take care of it. Very professional and customer oriented - I wouldn't hesitate to stay here again. Thanks!

Bad

Horrible guest service

Liked: Somewhat cheap
Disliked: Horrible guest service, multiple interactions in the morning with hostess about checking out after I prechecked out online, including a phone call in the morning to make sure I was awake (I didn’t ask for one) and knocking on the door to make sure I was checking out 2 hours before check out. Completed pre check in before I got there and had to redo it all even though she repeated back my information before I gave it.

Poor

Liked: Nothing
Disliked: Everything

More than satisfactory for the...

Liked: Was very quiet, decent shape.
Disliked: Couple questionable marks on the wall. Stayed two night on single shampoo and conditioner. Coffee maker didn't work ( but pretty sure if I'd have mentioned it, it would have been replaced. Worst thing was the biscuits at the breakfast bar. The TV worked, but the picture was a little wonky.

Exceptional

Suitable for one night

Liked: Friendly personnellLocation
Disliked: Musty smell in the room even after ventilation Skimpy breakfast

Very poor

Disliked: Very musty smell; toilet didn't flush well; after flushing screeching noise as the tank fills up. I could hear the same from the room next door; breakfast options were less than desirable.

Disappointing